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DEFINITION: Advisory services to help senior management improve the effectiveness of corporate strategy, process, or operations by assessing business needs and reviewing business functions, plans and directions.
Business Consulting Services Multimedia (View All Report Types)
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Case Study: Beachbody Handles Rapid Growth with a Service Cloud
sponsored by Oracle Corporation
VIDEO: This video demonstrates how Beachbody's rapid growth and success can be attributed largely to their use of cloud services. Watch how taking advantage of cloud services can allow you to focus less on data management, and more on growth and revenue.
Posted: 10 Sep 2015 | Premiered: 22 Sep 2014

Oracle Corporation

CTO Quentin Clark Showcases HR Technology Demo
sponsored by SAP
VIDEO: Join CTO Quentin Clark as he provides a demo for integrated HR tools that can bring your entire ecosystem of applications together within your business network. Watch now and you'll also discover how to retain, motivate, coach, and bring employees forward.
Posted: 11 Jan 2016 | Premiered: 07 May 2015

SAP

Exceed Your Customer Expectations with Actionable Consumer Insights
sponsored by Avaya
VIDEO: In this video, you will learn from CEM experts three simple and effective steps to transform your customer service. Tune in now to learn how to achieve enterprise-wide engagement by quickly addressing your customers' requirements, and highlight actionable insights for your business.
Posted: 29 Dec 2015 | Premiered: 20 Nov 2015

Avaya

Fascinating Findings on Customer Expectations
sponsored by Avaya
VIDEO: This video looks at interesting facts you need to know when it comes to consumers' changing expectations. Tune in and learn how to transform your business, one great interaction at a time.
Posted: 28 Dec 2015 | Premiered: 19 Nov 2015

Avaya

How to Improve Talent Management Through Technology
sponsored by SearchFinancialApplications
VIRTUAL ENVIRONMENT: What are the top issues of interest to HR managers, recruiters, IT professionals, and providers of talent management software and services? View this expert classroom to discover the role of technology in an organization's talent management strategy.
Posted: 28 Sep 2013 | Premiered: 10 Jan 2014

SearchFinancialApplications

How to Make Better Hiring and Talent Decisions
sponsored by IBM
WEBCAST: This webcast discusses recruiting techniques and data-forward tools that can help you to make more informed decisions and only hire the best-fit candidates. Discover best-in-class examples from industry experts to help you get started.
Posted: 02 Feb 2016 | Premiered: Feb 2, 2016

IBM

How to Make More Informed Hiring Decisions
sponsored by IBM
WEBCAST: This webcast explores how pre-hire assessments can provide extensive insight into candidates' skill sets, strengths, struggles, ideal working environments, and more so that you can identify the best potential candidates.
Posted: 14 Jan 2016 | Premiered: Jan 14, 2016

IBM

Leverage Talent Analytics to Drive Strategic Decisions
sponsored by IBM
VIDEO: This webcast explores how you can leverage the wealth of data in your HR systems. Learn how to take advantage of talent analytics, and other data-driven insights to make smarter workforce decisions and grow your HR department's impact on your organization.
Posted: 21 Jan 2016 | Premiered: 21 Jan 2016

IBM

Managing the Customer Experience
sponsored by SearchCRM
VIRTUAL ENVIRONMENT: This classroom explores important trends in managing the customer experience, including how to successfully implement a social media strategy and as well as how to measure the success of a digital content marketing strategy.
Posted: 02 Oct 2013 | Premiered: 02 Oct 2013

SearchCRM

On Demand Webcast: Elaine Turner Extends Her Reach with Commerce Cloud Platform
sponsored by Oracle Corporation
WEBCAST: Watch now to hear Elaine Turner's Director of ecommerce, Carrie Leader, discuss key strategies for building an ecommerce business as a branded manufacturer. Learn how Elaine Turner used a Cloud ecommerce platform to create a new destination site where visitors can research, buy, or engage with the brand to support sales in all channels.
Posted: 27 Jan 2016 | Premiered: Dec 15, 2015

Oracle Corporation

Recruiting Process Is No Longer Taxing for H&R Block
sponsored by IBM
VIDEO: In this brief video, learn how H&R Block updated their home-grown talent acquisition tools in order to streamline and speed up their recruitment process for tax season.
Posted: 04 Feb 2016 | Premiered: 16 Feb 2015

IBM

Step-by-Step Guide: Setting Up Workforce Analytics
sponsored by IBM
VIDEO: This webcast is your step-by-step guide to setting up HR analytics in order to build a smarter workforce. Uncover the pitfalls, learn what others have done, and set your organization up for success.
Posted: 03 Feb 2016 | Premiered: 03 Feb 2016

IBM

SuccessFactors Perform & Reward Bundle for Small Businesses Free Trial
sponsored by SAP
TRIAL SOFTWARE: Businesses often struggle to effectively manage their complex HR structure. In this IT download your organization can gain the visibility you need with live organizational charts and employee profiles. Download this 15 day trial of a leading HR management platform to discover if this solution could be right for your organization.
Posted: 24 Sep 2015 | Premiered: 24 Sep 2015

SAP

Appreciating People: An Asset Perspective on Human Capital
sponsored by SuccessFactors
VIRTUAL SEMINAR: This informative presentation discusses the importance of human capital and its effect on business performance and financial success.
Posted: 10 Oct 2012 | Premiered: 26 Apr 2012

SuccessFactors

Appreciating People: An Asset Perspective on Human Capital
sponsored by SuccessFactors
VIRTUAL SEMINAR: This informative presentation discusses the importance of human capital and its effect on business performance and financial success.
Posted: 10 Oct 2012 | Premiered: 26 Apr 2012

SuccessFactors

Closing the Customer Feedback Loop - Improving Customer Loyalty with Action Management
sponsored by MarketTools, Inc.
WEBCAST: Listening to customers today is a given. This Webinar will explain how companies can improve the customer experience, build loyalty, and deliver real business impact by acting on customer feedback. Attendees will also learn why it’s imperative to take action on the voice of the customer, the benefits of doing so, and the mechanisms that support it.
Posted: 26 Jan 2011 | Premiered: Jan 26, 2011

MarketTools, Inc.

Developing for the Future - The New Trend for Hosted VXML
sponsored by West Interactive
WEBCAST: By taking advantage of the Voice XML platform (VXML) to manage infrastructure scale and support, companies are freeing up IT dollars and resources to focus on creating best-in-class customer experiences using IVR applications. This webinar will provide you with key information necessary to execute a comprehensive PaaS strategy using VXML.
Posted: 27 May 2010 | Premiered: Jun 8, 2010, 11:00 EDT (15:00 GMT)

West Interactive

Driving Business Execution Through HR
sponsored by SuccessFactors
VIRTUAL ENVIRONMENT: This webcast examines methods for driving business execution through HR initiatives and how it can lead to increased revenues.
Posted: 09 Oct 2012 | Premiered: 26 Apr 2012

SuccessFactors

HP helps United Airlines consolidate their IT infrastructure
sponsored by Hewlett-Packard Enterprise
WEBCAST: This brief video case study examines how United Airlines was able to consolidate its IT infrastructure and fuel customer experience success with the right service. Tune in to learn more now.
Posted: 07 Feb 2014 | Premiered: Dec 31, 2012

Hewlett-Packard Enterprise

Infor CRM Interaction Advisor
sponsored by Infor CRM
PRODUCT DEMO: Watch this product demo to learn how Infor CRM Interaction Advisor will fuel organic growth by driving lifetime customer loyalty and increase value at every customer touch point without replacing any existing systems.
Posted: 22 Jul 2009 | Premiered: 22 Jul 2009

Infor CRM

Microsoft Dynamics CRM Trial Page
sponsored by Microsoft
SOFTWARE DEMO: Microsoft Dynamics CRM helps increase productivity and create a connected organization that is equipped to please your customers. The result is a compelling and engaging experience for customers that sets your business apart.
Posted: 24 Oct 2011 | Premiered: 24 Oct 2011

Microsoft

Oracle HR Analytics: Driving Return on Human Capital Investment
sponsored by ORACLE APAC
PODCAST: In this podcast, you'll hear from Lexy Martin, the director of Research and Analytics for CedarCrestone, and the author of a recent, in-depth Oracle white paper on HR Analytics, as she talks about current trends in HR and how firms are using analytics to gain insights on their HR operations and performance.
Posted: 22 Mar 2011 | Premiered: Mar 21, 2011

ORACLE APAC

Puzzling: Finding the Missing Pieces of your Customer Picture
sponsored by IBM
WEBCAST: In this on-demand video, learn about the need for a complete customer view, and discover how the right big data and analytics tools can help you get there by giving you the power to predict customer behaviors, improve customer engagement, and more.
Posted: 27 Dec 2013 | Premiered: Sep 3, 2013

IBM

Scribe Inside Track - Data integration and Migration Experts
sponsored by Scribe Software Corporation
VIDEO: Watch this video to learn about a subscription-based service from Scribe that gives you access to exclusive technical content and other tips and tricks that aren't included in standard documentation.If you're considering tools from Scribe, tune in now and learn more about the options for improved CRM integration.
Posted: 14 Nov 2013 | Premiered: 11 Jan 2011

Scribe Software Corporation

Scribe Online Integration Services
sponsored by Scribe Software Corporation
VIDEO: Watch this video to learn about an easier way to address your complex integration problems that's accessible for both IT and non-IT users alike. Discover how a cloud platform offers pre-built and customizable integration capabilties for almost any application -- including Salesforce, Quickbooks, ExactTarget, and more.
Posted: 14 Nov 2013 | Premiered: 08 Mar 2013

Scribe Software Corporation
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