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DEFINITION: Advisory services to help senior management improve the effectiveness of corporate strategy, process, or operations by assessing business needs and reviewing business functions, plans and directions.
Business Consulting Services Multimedia (View All Report Types)
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3.5 Billion Chinese Travelers. Just One Ticketing System
sponsored by Pivotal
VIDEO: Discover what system helped the largest railway system in the world effectively serve their ticketing needs by accessing this brief video infographic now. Learn how your organization can devise a similar strategy for ticketing and CRM success.
Posted: 20 Jul 2015 | Premiered: 28 Mar 2014

Pivotal

AMN Healthcare Simplifies HR Management, Streamlines Reporting
sponsored by Workday
VIDEO: AMN Healthcare Services, Inc., the nation's leading provider of healthcare staffing and management services, was struggling with multiple systems that kept track of HR data, due to a number of acquitions over the years. In this video, learn how AMN was able to consolidate their HR data in one system of record.
Posted: 28 Mar 2014 | Premiered: 11 Sep 2012

Workday

Aviva Case Study Video: Cloud-based HR-as-a-Service
sponsored by Workday
VIDEO: In this short video, an HR leader at one of the world's largest insurance companies discusses how and why his company switched to cloud-based SaaS HR systems.
Posted: 07 Mar 2013 | Premiered: 07 Mar 2013

Workday

Contextual Insights: Making Better Decisions
sponsored by Workday
VIDEOCAST: When you need to make an important decision, you want the best information, in context and at your fingertips. Learn how Workday can help.
Posted: 01 Oct 2014 | Premiered: Oct 1, 2014

Workday

Contextual Insights: Making Better Decisions
sponsored by Workday
VIDEOCAST: When you need to make an important decision, you want the best information, in context and at your fingertips. Learn how Workday can help.
Posted: 23 Mar 2015 | Premiered: Mar 23, 2015

Workday

Creating a Culture of Adoption
sponsored by Workday
WEBCAST: Watch this webcast to hear Colin Joynt from Interactive Intelligence, John Semple from McGraw-Hill Education, and Stephen Francis from W.J. Bradley Company talk about how they improved adoption of their HR system. You'll hear about what's been successful, what's been challenging, and why they embraced the cloud.
Posted: 10 Jul 2015 | Premiered: Sep 11, 2014

Workday

Customer experience success in the age of mobile
sponsored by Hewlett-Packard Limited
WEBCAST: This brief on-demand video introduces a digital customer experience partner ecosystem that gives you the power to meet the demands of an increasingly connected, mobile consumer base.
Posted: 10 Feb 2014 | Premiered: Feb 10, 2014

Hewlett-Packard Limited

Customer Video with Flextronics Senior Vice President & CIO and CEO
sponsored by Workday
VIDEO: "Simplicity drives execution." According to Mike McNamara, CEO of one of the world's largest contract manufacturers, this sums up the reason Flextronics chose Workday.
Posted: 01 Mar 2013 | Premiered: 15 Jan 2013

Workday

Digital Customer Experience – HP Partners point of view
sponsored by Hewlett-Packard Limited
WEBCAST: This brief video explores how companies can have a longer and more meaningful connection with their customers.
Posted: 12 Feb 2014 | Premiered: Oct 14, 2013

Hewlett-Packard Limited

Exceptional Customer Experiences: One Platform for Every Communication Channel
sponsored by IBM
VIDEO: The following video demo highlights how a fictional company, Greenwell Financial, used IBM's Digital Experience platform to create market-leading customer experiences. Additionally, this demo explores new features coming in the platform such as renditions, new integrations, and more.
Posted: 16 Sep 2014 | Premiered: 16 Sep 2014

IBM

Helping Clients Develop Best in Class End-to-End Experience for their Customers
sponsored by Hewlett-Packard Limited
WEBCAST: This brief video highlights some best practices when it comes to CEM strategies and how you can make your customer feel like a person, not just a number online.
Posted: 12 Feb 2014 | Premiered: Oct 22, 2013

Hewlett-Packard Limited

How to Improve Talent Management Through Technology
sponsored by SearchFinancialApplications
VIRTUAL ENVIRONMENT: What are the top issues of interest to HR managers, recruiters, IT professionals, and providers of talent management software and services? View this expert classroom to discover the role of technology in an organization's talent management strategy.
Posted: 28 Sep 2013 | Premiered: 10 Jan 2014

SearchFinancialApplications

How To Win & Manage More Business Using On-Demand Talent
sponsored by Work Market Inc
VIDEO: Today's highly competitive business environment calls for more and more use of on-demand talent to help boost strategic value while widening available specialties. Tune into the following webcast to learn what it takes to win and manage more business using on-demand talent.
Posted: 03 Feb 2015 | Premiered: 03 Feb 2015

Work Market Inc

HP helps United Airlines consolidate their IT infrastructure
sponsored by Hewlett-Packard Limited
WEBCAST: This brief video case study examines how United Airlines was able to consolidate its IT infrastructure and fuel customer experience success with the right service. Tune in to learn more now.
Posted: 07 Feb 2014 | Premiered: Dec 31, 2012

Hewlett-Packard Limited

IBM ExperienceOne: Continuous engagement at Greenwheels
sponsored by IBM
VIDEO: This video demonstration examines how IBM ExperienceOne helps organizations attract, engage and maximize the lifetime value of customers by enriching the ways they access product information and interact with your company digitally.
Posted: 21 Jan 2015 | Premiered: 21 Jan 2015

IBM

IBM helps TD Bank get social
sponsored by IBM
VIDEO: TD Bank recently implemented IBM Connections to facilitate instant social communication and collaboration between its employees who are spread across North America.
Posted: 22 Jan 2015 | Premiered: 22 Jan 2015

IBM

Improve the Customer (and Employee) Experience with Mobile Technology
sponsored by Hewlett-Packard Limited
WEBCAST: This brief video walks you through a day in the life of a food store brand advocate, explaining how the right mobile technologies, social intelligence, and enterprise services lead the way for better customer experiences. Tune in now to learn more.
Posted: 03 Sep 2013 | Premiered: Dec 31, 2012

Hewlett-Packard Limited

Integrated Solutions to Enhance your Customer Experience
sponsored by Hewlett-Packard Limited
VIRTUAL ENVIRONMENT: This resource explores some integrated solutions for enhanced customer experience and how to create and develop applications that help.
Posted: 12 Feb 2014 | Premiered: 12 Feb 2014

Hewlett-Packard Limited

Managing the Customer Experience
sponsored by SearchCRM
VIRTUAL ENVIRONMENT: This classroom examines tips for using social media to improve the customer experience, how e-commerce and content management systems contribute to a positive customer experience, advice on formulating an effective CEM strategy and CEM and social media analytics technology.
Posted: 02 Oct 2013 | Premiered: 02 Oct 2013

SearchCRM

Appreciating People: An Asset Perspective on Human Capital
sponsored by SuccessFactors
VIRTUAL SEMINAR: This informative presentation discusses the importance of human capital and its effect on business performance and financial success.
Posted: 10 Oct 2012 | Premiered: 26 Apr 2012

SuccessFactors

Appreciating People: An Asset Perspective on Human Capital
sponsored by SuccessFactors
VIRTUAL SEMINAR: This informative presentation discusses the importance of human capital and its effect on business performance and financial success.
Posted: 10 Oct 2012 | Premiered: 26 Apr 2012

SuccessFactors

Closing the Customer Feedback Loop - Improving Customer Loyalty with Action Management
sponsored by MarketTools, Inc.
WEBCAST: Listening to customers today is a given. This Webinar will explain how companies can improve the customer experience, build loyalty, and deliver real business impact by acting on customer feedback. Attendees will also learn why it’s imperative to take action on the voice of the customer, the benefits of doing so, and the mechanisms that support it.
Posted: 26 Jan 2011 | Premiered: Jan 26, 2011

MarketTools, Inc.

Developing for the Future - The New Trend for Hosted VXML
sponsored by West Interactive
WEBCAST: By taking advantage of the Voice XML platform (VXML) to manage infrastructure scale and support, companies are freeing up IT dollars and resources to focus on creating best-in-class customer experiences using IVR applications. This webinar will provide you with key information necessary to execute a comprehensive PaaS strategy using VXML.
Posted: 27 May 2010 | Premiered: Jun 8, 2010, 11:00 EDT (15:00 GMT)

West Interactive

Driving Business Execution Through HR
sponsored by SuccessFactors
VIRTUAL ENVIRONMENT: This webcast examines methods for driving business execution through HR initiatives and how it can lead to increased revenues.
Posted: 09 Oct 2012 | Premiered: 26 Apr 2012

SuccessFactors

Infor CRM Interaction Advisor
sponsored by Infor CRM
PRODUCT DEMO: Watch this product demo to learn how Infor CRM Interaction Advisor will fuel organic growth by driving lifetime customer loyalty and increase value at every customer touch point without replacing any existing systems.
Posted: 22 Jul 2009 | Premiered: 22 Jul 2009

Infor CRM
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