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Automated Voice Response

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Developing for the Future - The New Trend for Hosted VXML
sponsored by West Interactive
WEBCAST: By taking advantage of the Voice XML platform (VXML) to manage infrastructure scale and support, companies are freeing up IT dollars and resources to focus on creating best-in-class customer experiences using IVR applications. This webinar will provide you with key information necessary to execute a comprehensive PaaS strategy using VXML.
Posted: 27 May 2010 | Premiered: Jun 8, 2010, 11:00 EDT (15:00 GMT)

West Interactive

Making the IVR Work for You and Your Customers with Self Service Differentiation
sponsored by inContact
VIDEO: This webcast covers the potential of interactive voice recognition (IVR) technology to power service differentiation and improve customer relations.
Posted: 11 Aug 2011 | Premiered: 11 Aug 2011

inContact

Virtual Desktop-Centric IT Platform Overview
sponsored by Nerdio
WEBCAST: Desktop virtualization guru Gabe Knuth sits down with Vadim Vladimirskiy, co-founder and head of Nerdio for a laid back chat that covers everything from virtual desktops and golden images to IT-as-a-Service. See what goes into planning a successful desktop-as-a-service offering and how to migrate to a virtual desktop-centric IT platform.
Posted: 25 Jul 2017 | Premiered: Jul 25, 2017

Nerdio

Achieving Actionable Insights from IT Operations Big Data
sponsored by IBM
VIDEO: IT operations faces a data deluge, at the same time as they're trying to keep up with a higher demand for service and a shrinking response window for when things go wrong. But with analytics for IT operations, you can turn terabytes of monitoring data into actionable insights that allow IT to take a proactive approach to application performance.
Posted: 20 Nov 2013 | Premiered: 20 Nov 2013

IBM

Be a Superhero: Use Application & Infrastructure Visibility to Gain Competitive Advantage
sponsored by IBM
VIRTUAL ENVIRONMENT: Access this resource to learn how IBM can help you with the Operations, Performance, Analytics, Automation and Delivery of your IT services in today's complex on-prem, hybrid and cloud environments. You'll be access a wide array of content in different media format to help you make smarter decisions now and for your organization's future.
Posted: 28 Oct 2014 | Premiered: 28 Oct 2014

IBM

Protecting the Efficient Enterprise with Dell EqualLogic SANs and VMware vSphere 4.0
sponsored by DellEMC and Intel®
WEBCAST: In this webcast, you'll learn how to both protect and enhance your storage and virtualization infrastructure with Dell EqualLogic SANs and VMware vSphere 4.0.
Posted: 02 Jul 2010 | Premiered: May 20, 2010

DellEMC and Intel®

Converged Infrastructure Trend 2- New skill sets
sponsored by Hewlett-Packard Enterprise and Intel ®
VIDEO: This short video discusses emerging trends that are impacting IT pros jobs, and learn about skill sets you need in order to be successful in this new style of IT.
Posted: 29 Jul 2013 | Premiered: 29 Jul 2013

Hewlett-Packard Enterprise and Intel ®

Centrica Redefines Customer Relationship with HP Converged Cloud
sponsored by Hewlett-Packard Enterprise
VIDEO: This video case study covers a cloud-based solution that one organization used in order to eliminate data center downtime and applications that don't work.
Posted: 24 Feb 2014 | Premiered: 24 Feb 2014

Hewlett-Packard Enterprise

Try Microsoft Office 365 Trial Download
sponsored by Microsoft
SOFTWARE DOWNLOAD: Download this free trial of Microsoft Office 365 to see the familiar software features of next-generation communications delivered as a cloud service.
Posted: 01 Aug 2012 | Premiered: 01 Aug 2012

Microsoft

IBM Service Management for Communication Service Providers
sponsored by IBM
SOFTWARE DEMO: This video shows how IBM’s Integrated Service Management for CSPs is a highly scalable solution that improves visibility, control and automation across your business.
Posted: 26 Oct 2010 | Premiered: 22 Oct 2010

IBM
 
 
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