Developing for the Future - The New Trend for Hosted VXML
sponsored by West Interactive
WEBCAST:
By taking advantage of the Voice XML platform (VXML) to manage infrastructure scale and support, companies are freeing up IT dollars and resources to focus on creating best-in-class customer experiences using IVR applications. This webinar will provide you with key information necessary to execute a comprehensive PaaS strategy using VXML.
Posted: 27 May 2010 | Premiered: Jun 8, 2010, 11:00 EDT (15:00 GMT)
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Making the IVR Work for You and Your Customers with Self Service Differentiation
sponsored by inContact
VIDEO:
This webcast covers the potential of interactive voice recognition (IVR) technology to power service differentiation and improve customer relations.
Posted: 11 Aug 2011 | Premiered: 11 Aug 2011
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Dell/Intel Thought Leadership video: IT Reinvention and Cloud Computing
sponsored by Dell, Inc.
WEBCAST:
Cloud computing provides companies with the means to tailor solutions to specific needs and deliver on-demand services for a more agile, flexible and scalable business. Discover how the growing needs of businesses are driving cloud adoption and the reinvention of IT in this webcast.
Posted: 14 Mar 2012 | Premiered: Mar 14, 2012
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Best Practices for Developing a Cloud Managed Services Business
sponsored by N-able Technologies
PODCAST:
This podcast addresses the unique challenges and best practices for different types of cloud providers, their success stories, and how you can differentiate your cloud managed services.
Posted: 27 Feb 2013 | Premiered: Feb 27, 2013
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ITSM classroom: How to run IT as a business
sponsored by SearchCIO.com
VIRTUAL SEMINAR:
In this classroom, ITSM experts delve into topics that are top of mind for CIOs including how to run IT services as a business, apply lean principles to ITSM and shape the ITSM strategy around a product-centric view.
Posted: 08 Mar 2013 | Premiered: 11 Mar 2013
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SIP Migration Made Easy
sponsored by Intelepeer
WEBCAST:
This webcast details the issues involved in migrating to SIP trunking and provides a step-by-step approach that will help you enhance communications and collaboration within your enterprise while simultaneously simplifying the network and reducing costs. View now to learn more!
Posted: 15 Apr 2013 | Premiered: Mar 25, 2013
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IBM Service Management for Communication Service Providers
sponsored by IBM
SOFTWARE DEMO:
This video shows how IBM’s Integrated Service Management for CSPs is a highly scalable solution that improves visibility, control and automation across your business.
Posted: 26 Oct 2010 | Premiered: 22 Oct 2010
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Compucom and Intel vPro Out of the Box Innovation
sponsored by Intel
VIDEO:
Compucom, provider of IT solutions to Fortune 1000 companies, describes how Intel innovation has taken Compucoms business to another level.
Posted: 03 Dec 2009 | Premiered: 14 Sep 2009
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Protecting the Efficient Enterprise with Dell EqualLogic SANs and VMware vSphere 4.0
sponsored by Dell, Inc.
WEBCAST:
In this webcast, you'll learn how to both protect and enhance your storage and virtualization infrastructure with Dell EqualLogic SANs and VMware vSphere 4.0.
Posted: 02 Jul 2010 | Premiered: May 20, 2010
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Fixed-Mobile Convergence 101
sponsored by Orange Business Services
PODCAST:
Tune in to this podcast now to learn why fixed-mobile convergence is a white hot topic today. Hear from an industry expert as he discusses benefits, key recommendations and why you should implement now.
Posted: 03 Aug 2009 | Premiered: Aug 3, 2009
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