ALSO CALLED: Applications Outsourcing DEFINITION: The deployment, management and upgrades of packaged or customized software that is contracted out to an external provider.
Your request for Application Outsourcing multimedia returned limited or no results. The request has been expanded to include Applications Management Services multimedia.
WEBCAST:
In this webcast, network technology expert Jim Metzler quantifies the factors that impact application performance and management and identifies the emerging set of issues that networking pros will need to respond to.
Posted: 07 Nov 2008 | Premiered: Available On Demand
WEBCAST:
In this webcast, expert Jeffrey Paul Cotrupe will address how service providers can improve customer relationship management (CRM) by integrating it with other operations and business support systems (OSS/BSS).
Posted: 16 May 2008 | Premiered: Available On Demand
PODCAST:
Listen to this educational podcast now to discover the essential capabilities needed to help speed cash flow, reduce customer service costs and churn, and stay connected to customers.
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