Analytical CRM Multimedia

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May 22, 2013

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Analytical CRM

Analytical CRM Multimedia (View All Report Types)

Oracle Fusion CRM: The New Standard for CRM Customer Video sponsored by Oracle Corporation WEBCAST: Oracle Fusion Customer Relationship Management (CRM), a component of the Oracle Fusion Applications suite, sets a new standard for CRM in sales performance management, enterprise integration, and business flexibility. Posted: 05 Apr 2013 \| Premiered: Oct 25, 2012 TOPICS: CRM \| CRM Analytics \| CRM Analytics Software \| CRM Services \| CRM Software \| Customer Data Management \| Customer Interaction Services \| Customer Loyalty \| Customer Satisfaction \| Customer Service \| Customer Support Software \| Data Analytics \| Oracle (Product) \| Sales \| Sales and Marketing Software

Webinar - Customer Engagement in 2013; The Mobile and Web Data Acquisition Imperative sponsored by Kofax, Inc. WEBCAST: Access this in-depth webinar to learn the current customer engagement industry trends, customer requirements, and goals of those in the insurance sector.Continue on to explore the business drivers and strategic responses surrounding the top ten technology initiatives for insurance. Posted: 05 Mar 2013 \| Premiered: Nov 28, 2012 TOPICS: Cloud Computing \| CRM \| CRM Analytics \| Customer Interaction Services \| Customer Satisfaction \| Data Analytics \| Data Mining \| Mobile CRM \| Web 2.0

The Business Value of CX: Keeping Your Customers sponsored by Oracle Corporation UK Ltd VIDEO: Providing personalized, seamless, and consistent service and support during customer interactions can be a major competitive differentiator. But how can you make your customer experience strategies sustainable? Watch this video to uncover quick tips for delivering exceptional customer experiences. Posted: 19 Dec 2012 \| Premiered: 19 Dec 2012 TOPICS: CRM \| CRM Analytics \| CRM Best Practices \| Customer Interaction Services \| Customer Loyalty \| Customer Retention \| Customer Satisfaction \| Customer Service \| Customer Service Best Practices

Big Data Means All Your Data: Integration is Key sponsored by TIBCO Software Inc. WEBCAST: Join Mike Gualtieri, Principal Analyst at Forrester, for this webcast exploring the importance of integration in your big data initiatives. Gain insight on the 3 key big data management activities you need to consider, important technologies, how to overcome key integration challenges, and more. Posted: 08 Apr 2013 \| Premiered: Apr 8, 2013 TOPICS: Business Intelligence \| CRM \| CRM Analytics \| Data Analytics \| Data Integration \| Data Mining \| Unstructured Data

Podcast: Tap into More: Find Ways to Drive Value from Oracle Investments sponsored by AT&T Corp PODCAST: Download this podcast today to learn how HMS took a strategic view of its PeopleSoft investments and hear a discussion about how you can drive the most from your application investments. Posted: 21 May 2013 \| Premiered: May 21, 2013 TOPICS: Business Intelligence \| CRM \| CRM Analytics \| CRM Software \| Data Mining \| Oracle (Product)

Oracle’s CRM Cloud Service Powers Innovation sponsored by ORACLE APAC VIDEO: Tune into this short video to learn more about how Oracle Fusion CRM provided the best reporting for iPhone, iPad and Outlook. It allows a representative to place a phone call to a person and asks if the case should be recorded. It provides agility and efficency that hasn't been available in the past. Posted: 16 Apr 2013 \| Premiered: 16 Apr 2013 TOPICS: CRM \| CRM Analytics \| CRM Analytics Software \| CRM Best Practices \| Mobile CRM \| Mobile Device Management \| Social Computing \| Social Networking

Navigating the Next Five Years of Customer Service sponsored by Oracle Corporation UK Ltd WEBCAST: Watch this webcast to learn why customer experience management is critical to a company's success, and customer service is the cornerstone of that strategy. Posted: 17 Dec 2012 \| Premiered: Jun 30, 2012 TOPICS: CRM \| CRM Analytics \| CRM Best Practices \| CRM Services \| Customer Data Integration \| Customer Data Management \| Customer Interaction Services \| Customer Loyalty \| Customer Profiles \| Customer Satisfaction \| Customer Self-Service \| Customer Service

Tap into More: Find Ways to Drive Value from Oracle Investments sponsored by AT&T Corp WEBCAST: Sign up for this webinar with AT&T and HMS Holdings Corporation on May 1, 2013 at 2pm (ET) (19:00GMT). Learn how HMS took a strategic view of its PeopleSoft investments and hear a discussion about how you can drive the most from your application investments. Posted: 29 Mar 2013 \| Premiered: May 1, 2013, 14:00 EDT (18:00 GMT) TOPICS: Business Intelligence \| CRM \| CRM Analytics \| CRM Software \| Data Mining \| Oracle (Product)

Tips from the Trade – Competing on Web Analytics sponsored by SAS Institute Inc. WEBCAST: The online channel has been one of the more successful areas of business during these economic times, but most businesses are still behind when it comes to web analytics. Watch this webcast to also learn the overall best practices and the future needs within online analytics. Posted: 20 Aug 2009 \| Premiered: Aug 20, 2009 TOPICS: CRM \| CRM Analytics \| Customer Loyalty \| Customer Retention \| Customer Satisfaction \| Marketing \| Online Marketing \| Predictive Analytics \| Web Analytics \| Web Analytics Software

Provide an Unparalleled Customer Experience with Infor CRM Epiphany Outbound Marketing sponsored by Infor CRM VIDEO: This brief video demo details an analytics dashboard that seamlessly pulls together analytics for campaign marketing lists. Watch this now to see how easy it is to use this dashboard for improving your marketing campaigns. Posted: 20 Jan 2012 \| Premiered: 20 Jan 2012 TOPICS: Business Intelligence \| CRM \| CRM Analytics \| Customer Data Integration \| Dashboards \| Data Analytics \| Email Marketing \| Marketing

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