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Real-time Analytical Software

ALSO CALLED: Realtime Analytics Software, Real Time Analytics Software, Realtime Analytical Software, Real Time Data Integration Software, Real-time Analytics Software, Realtime Data Integration Software, RTA Software, Real Time Analytical Software, and Real-time Data Integration Software
DEFINITION: Software that collects information from customer interactions, analyzes customer data patterns and preferences in real or near-real time, and enables agents to take action either while the customer is still on the phone or within 5 minutes to 24 hours. Real time analytics applications are action-oriented  … 
Definition continues below.


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Nimsoft™ Service Level Management Solutions
sponsored by Nimsoft, Inc.
SOFTWARE DEMO: Nimsoft is the premier provider of business-focused service level management solutions that combine advanced SLM functionality and broad platform coverage with unprecedented ease of implementation, deployment and use.
Posted: 21 Aug 2008 | Published: 20 Aug 2008
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TOPICS:  Business Processes | Content Delivery | Dashboards | Performance Testing | Real Time Operating Systems | Real-time Analytical Software | Reporting Software | Service Level Management
IntelliPRINT Dashboard Reporting
sponsored by Synaptris, Inc.
TRIAL SOFTWARE: Reporting 2.0 is the new web-based enterprise reporting where end-users can create, interpret, and extend their reports or analyze report data in real-time with no IT overhead. Learn more about it in this whitepaper.
Posted: 26 Nov 2007 | Published: 29 Nov 2007
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TOPICS:  Business Performance Management Software | Cost Benefit Analysis | Dashboards | Data Visualization | Data Visualization Software | Data Warehouses | Interface Design | Real-time Analytical Software | Reporting Software
 
REAL-TIME ANALYTICAL SOFTWARE DEFINITION (continued): … Software that collects information from customer interactions, analyzes customer data patterns and preferences in real or near-real time, and enables agents to take action either while the customer is still on the phone or within 5 minutes to 24 hours. Real time analytics applications are action-oriented and include a transaction engine for initiating activities and a business rule engine that is seamlessly integrated with the transaction engine. Real-time analytics applications are capable of providing real-time decision support to facilitate immediate action.Visit WhatIs.com - a knowledge exploration and self-education tool about information technology.


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