ALSO CALLED: Contact Center Outsourcing, Contact Centres Services, Customer Services Outsourcing, Contact Centers Services, Customer Care Outsourcing, Customer Service Outsourcing, and Contact Centre Services DEFINITION: This outsourced service focuses on the management and operation of customer care, inbound service and support calls in contact centers.
SOFTWARE DEMO: Posted: 10 Jun 2008 | Published: 11 Jun 2008
SUMMARY:
Xpressite is a powerful, easy-to-use, time saving website management system that will improve your website presence to expand your business and enhance your customer service.
SUMMARY:
Oracle Fusion Middleware for Siebel is a market-leading suite of middleware products that are pre-certified with Siebel applications to optimize sales and customer service.
TRIAL SOFTWARE: Posted: 10 Mar 2008 | Published: 10 Mar 2008
SUMMARY:
This IT Download, MapXtreme Java v4.8.1 uses mapping and location-based decision and analysis support systems to make better strategic decisions.
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