Wireless Industry

ALSO CALLED: Wireless Network Industry, Cellular Services Industry, Mobile Services Industry, Cellular Industry, Cell Phone Industry, Wireless Services Industry, Mobile Industry, Mobile Phone Industry
DEFINITION: Push Voice is a service that enables functionality normally associated with PBX-based phone systems for cellular phones or other mobile handsets. This capacity helps to integrate mobile handsets with corporate communications systems. Added functions may include:call monitoringmultiple voice mail message types and handlingspeed dialing, possibly with access to a shared, organizational phone directorycall  … 
Definition continues below.

WIRELESS INDUSTRY DEFINITION (continued): …  flowsconferencingrich voice mail communicationsunified communications, enabling (for example) voice capability for emaildirect dial into corporate call centerstracking for cost monitoring, audit and compliance recordsimmediate use of company extensions and phone numbersuse of leased lines and negotiated calling rates.According to Jack Gold, founder of J.Gold Associates, a Northborough, Mass.-based research and advisory firm, roughly 75% of enterprise workers are mobile at least 25% of the time. "Most communications in business today are still via phone, especially with a mobile device," … 
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