ISO 9000

DEFINITION: (For the business server line from Hewlett-Packard, see HP 9000.)ISO 9000 is a series of standards, developed and published by the International Organization for Standardization (ISO), that define, establish, and maintain an effective quality assurance system for manufacturing and service industries. The ISO 9000 standard is the most widely known and has perhaps had the most impact of the 13,000 standards  … 
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ISO 9000 DEFINITION (continued): …  published by the ISO. It serves many different industries and organizations as a guide to quality products, service, and management. An organization can be ISO 9000-certified if it successfully follows the ISO 9000 standards for its industry. Inorder to be certified, the organization must submit to an examination by anoutside assessor. The assessor interviews staff members to ensure that theyunderstand their part in complying with the ISO 9000 standard, and the assessorexamines the organization's paperwork to ensure ISO 9000 compliance. Theassessor then prepares a detailed report that describes … 
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