Help Desk Management IT Downloads

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Dec 4, 2009

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IT Management > Systems Operations > Systems Management >
Help Desk Management
ALSO CALLED: Helpdesk, Service Desk Management DEFINITION: This function supports end users in desktop productivity and enterprise applications. This activity is typically internal to an organization.
Help Desk Management IT Downloads (View All Report Types)
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VI Service Desk Version 4.0.1 - Free 30 Day Trial! sponsored by Velocity Integrations Software, Inc. TRIAL SOFTWARE: VI Service Desk fulfills the need to provide consistent, centralized service and support. Tickets are prioritized, assigned to the proper resources and escalated to the next support tier when necessary. Robust Ad-hoc reporting helps IT track trends and justify change. Posted: 21 Sep 2009 \| Published: 21 Sep 2009 TOPICS: CRM Software \| Help Desk Management \| Help Desk Software \| Help Desks \| Human Resources Software \| Reporting Software \| Software \| Technical Support Staff

Help Desk Authority Professional Edition - 30 Day Free Trial! sponsored by ScriptLogic Corporation TRIAL SOFTWARE: How are you currently tracking your help desk issues? Does your homegrown solution have too many limitations? Or is the enterprise solution you currently have overkill? Whichever scenario best describes you…we can help. Posted: 08 Sep 2009 \| Published: 08 Sep 2009 TOPICS: Help Desk Management \| Help Desk Software \| IT Management \| Network Management Software \| Remote Access Software \| Windows Server Software

Remote Support Center Solution - *30 Day Free Trial!* sponsored by ScriptLogic Corporation TRIAL SOFTWARE: Supporting remote or travelling workers has become an increasingly high priority for many IT departments. The remote workforce that was once thought of as "merely a trend" has now become the norm. Posted: 08 Sep 2009 \| Published: 08 Sep 2009 TOPICS: Help Desk Management \| IT Management \| Mobile Device Management \| Mobile Device Management Software \| Mobile Workers \| Network Management \| Remote Computing \| Remote Network Management \| Remote Support Services \| Wireless Computing

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