Customer Relationship Management Best Practices

TRIAL SOFTWARE: Download a free trial of IBM Rational Requirements Composer V1.0.0.1, a requirements definition tool for organizations seeking easy to use elicitation and definition tools that enhance their ability to create the right requirements for their projects and drive improved quality, speed, and alignment across the IT lifecycle.

Posted: 11 Sep 2009 | Premiered: 11 Sep 2009

TRIAL SOFTWARE: Serena Service Manager is an processed-based ITSM solution that keeps people and processes perfectly in sync. View now to try Pink Elephant's ITIL innovation of the year.

Posted: 05 Apr 2012 | Premiered: 05 Apr 2012

SOFTWARE DOWNLOAD: Sign up for a no charge 30-day trial of LotusLive Engage from IBM.

Posted: 05 Oct 2009 | Premiered: 05 Oct 2009

TRIAL SOFTWARE: Learn how to automate and streamline financial, customer relationship and supply chain processes with Microsoft Dynamics NAV.

Posted: 10 Mar 2008 | Premiered: 10 Mar 2008

PRODUCT DEMO: Find out how your employees, customers and business parters can share ideas and information better with a unified approach to business communications.

Posted: 05 Oct 2009 | Premiered: 05 Oct 2009

TRIAL SOFTWARE: Achieve continuous protection and change control management capabilities for Active Directory by downloading your free 30-day trial of PowerBroker Change Manager for Active Directory.

Posted: 30 Apr 2013 | Premiered: 30 Apr 2013

PRODUCT DEMO: Watch this product demo to learn how Infor CRM Interaction Advisor will fuel organic growth by driving lifetime customer loyalty and increase value at every customer touch point without replacing any existing systems.

Posted: 22 Jul 2009 | Premiered: 22 Jul 2009

SOFTWARE DEMO: Receive a free demo of Microsoft Dynamics CRM version 3.0, an all-new customer relationship management (CRM) system that gives every customer-facing employee the information they need to truly impress customers.

Posted: 01 Jun 2007 | Premiered: 01 Jun 2007

SOFTWARE DEMO: View this three-minute demo to learn how Oracle's Social CRM application, Sales Prospector, helps increase a salesperson's effectiveness by providing relevant information about existing and potential customers.

Posted: 03 Nov 2008 | Premiered: 31 Oct 2008

TRIAL SOFTWARE: Access this page to learn more about key features and register for a free 30-day trial of Quark Brand Manager.  40 users included (additional users available).

Posted: 09 Mar 2012 | Premiered: 09 Mar 2012

PRODUCT DEMO: See what's new in IBM Cognos Business Intelligence V10.1 that makes it possible to connect everyone in your organization with the insight, analytics and information they need to make better, faster, smarter decisions.

Posted: 07 Feb 2011 | Premiered: 07 Feb 2011

SOFTWARE DEMO: Learn why Hurwitz & Associates deems information governance an imperative for the enterprise in this video featuring Marcia Kaufman.  The video was created for the 2010 Virtual IOD event.

Posted: 17 Mar 2011 | Premiered: 17 Mar 2011

TRIAL SOFTWARE: OpManager helps IT admins quickly identify & resolve network performance problems using built-in troubleshooting tools and provides a single console for monitoring servers (physical & virtual), applications, network devices, bandwidth, WAN links, VoIP etc.

Posted: 27 Jul 2010 | Premiered: 27 Jul 2010

SOFTWARE DOWNLOAD: CloudTest Lite provides rapid test creation and real-time analytics for frequent, lower-scale performance testing for Web and mobile applications. Download CloudTest Lite Beta Version today to start experiencing these benefits in your own organization.

Posted: 22 Jul 2011 | Premiered: 21 Jul 2011

TRIAL SOFTWARE: Uncover the details of Cisco Prime Collaboration Manager to learn how you can gain deeper network visibility, all the way down to the granularity of video flow statistics, to ensure an optimal end-user experience for your users.

Posted: 02 Jul 2012 | Premiered: 04 Nov 2011

SOFTWARE DEMO: This video presentation covers the power of Flash, and what it takes to provide a superior Flash-based end-user experience, dealing with content-heavy pages and how to deliver the best web performance and availability.

Posted: 08 Feb 2008 | Premiered: 07 Feb 2008

TRIAL SOFTWARE: Symantec Protection Suite creates a protected endpoint and messaging environment that is secure against today's complex malware, data loss and spam threats, and is quickly recoverable in the event of failure.

Posted: 18 Jun 2009 | Premiered: 18 Jun 2009

SOFTWARE DOWNLOAD: CA ARCserve® Replication offers continuous data protection to complement any backup solution. This software trial includes all Replication and High Availability features for your convenience and testing. Download now.

Posted: 28 Jun 2010 | Premiered: 28 Jun 2010

PRODUCT DEMO: Pervasive Data Profiler™ ensures data quality. Proactively audit all types of data; automate testing against changing business data quality needs and compliance regulations. Get hyper-fast, multithreaded processing of large data sets or sample data

Posted: 11 Jan 2008 | Premiered: 11 Jan 2008

PRODUCT DEMO: How do you keep up with remediation efforts and strengthen your defenses against round-the-clock threats while still having time to do your day job? CORE IMPACT Essential can help.

Posted: 14 Jan 2009 | Premiered: 06 Jan 2009

TRIAL SOFTWARE: GFI is a leading supplier of security and messaging tools for network administrators. GFI empowers the network administrator to purchase security and messaging solutions with superior technology at unbeatable prices.

Posted: 25 Jan 2008 | Premiered: 25 Jan 2008

PRODUCT DEMO: Watch this demo to see how this new SOA appliance deploys and manages SOA in a private cloud.

Posted: 06 Oct 2009 | Premiered: 06 Oct 2009

SOFTWARE DEMO: Find out how by combining the power of server virtualization with the flexibility of thin client devices, the IBM Virtual Client Solution can help to match end user needs with the right computing resources.

Posted: 28 Nov 2007 | Premiered: 28 Nov 2007

TRIAL SOFTWARE: Download this 20 day evaluation version of the Active Directory Change Reporter.  This download includes both the standard and enterprise editions.  Just select between the Basic (standard) or Full-featured (Enterprise) modes in the setup wizard or in the Start Menu.

Posted: 20 Jul 2010 | Premiered: 20 Jul 2010

PRODUCT DEMO: This product demo illustrates the processes and benefits inherent in a BI solution that provides a common, unified environment that combines OLAP and relational-style analysis for a faster and more in-depth decision process.

Posted: 16 Dec 2010 | Premiered: 16 Dec 2010