Customer Interaction Centers IT Downloads

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What’s New with IBM Cognos Business Intelligence V10.1 sponsored by IBM PRODUCT DEMO: See what's new in IBM Cognos Business Intelligence V10.1 that makes it possible to connect everyone in your organization with the insight, analytics and information they need to make better, faster, smarter decisions. Posted: 07 Feb 2011 \| Premiered: 07 Feb 2011 TOPICS: Analytic Applications Software \| Business Intelligence \| Business Intelligence Software \| Business IT Alignment \| Dashboards \| Data Visualization \| Data Visualization Software \| IT Management \| Reporting Software

Hitachi IT Operations Analyzer Software sponsored by Hitachi Vantara TRIAL SOFTWARE: Hitachi IT Operations Analyzer delivers all-in-one monitoring for the data center. A single interface provides a view to the availability and performance of servers and network and storage devices on a network. It eases troubleshooting without agents. Posted: 19 Aug 2009 \| Premiered: 01 Aug 2009 TOPICS: Data Acquisition Hardware \| Data Center Infrastructure Efficiency \| Data Center Management \| Data Recovery \| Data Storage \| Database Administration \| High Availability \| IT Management \| IT Managers \| LAN \| SAN

Hitachi IT Operations Analyzer Software sponsored by Hitachi Vantara SOFTWARE DOWNLOAD: Hitachi IT Operations Analyzer delivers all-in-one monitoring for the data center. A single interface provides a view to the availability and performance of servers and network and storage devices on a network. It eases troubleshooting without agents. Posted: 13 Nov 2009 \| Premiered: 12 Nov 2009 TOPICS: Data Acquisition Hardware \| Data Center Infrastructure Efficiency \| Data Center Management \| Data Recovery \| Data Storage \| Database Administration \| High Availability \| IT Management \| IT Managers \| LAN \| SAN

ESET: Threat Center sponsored by ESET PRODUCT DEMO: IT managers need new solutions to combat ever changing threats to their security. ESET’s Internet Threat Map app shows you a map of global Infection rates, based on our daily analysis of over 100,000 samples of malware of all types. Posted: 02 Sep 2010 \| Premiered: 02 Sep 2010 TOPICS: IT Management \| IT Managers \| Malware \| Network Security \| Risk Management \| Security Threats \| Spyware \| Virus Detection Software \| Virus Protection \| Vulnerability Management

Serena Service Management: Free Trial sponsored by SERENA Software, Inc. TRIAL SOFTWARE: Serena Service Manager is an processed-based ITSM solution that keeps people and processes perfectly in sync. View now to try Pink Elephant's ITIL innovation of the year. Posted: 05 Apr 2012 \| Premiered: 05 Apr 2012 TOPICS: Business Intelligence \| Business IT Alignment \| Business of Information Technology \| Business Process Automation \| Business Process Management \| Business Process Management Software \| Information Management \| Information Technology Professionals \| IT Infrastructure \| IT Management \| IT Management Services \| IT Managers \| IT Service Management

Innovators Demo Part II - Your Collaboration Destiny Continues sponsored by IBM PRODUCT DEMO: Embark on this interactive journey with the Innovators agents. They clearly show you how to think differently, act differently, communicate and collaborate in new ways - even while on the move - making you and your team more productive and connected. Posted: 18 Jun 2010 \| Premiered: 17 Jun 2010 TOPICS: Business IT Alignment \| Collaboration \| Collaborative Applications Software \| Communications Networks \| Communications Software \| Communications Systems \| Green Storage \| IT Management

N-able Help Desk Manager: Free 30-Day Trial sponsored by Solarwinds N-able SOFTWARE DEMO: This link provides a free 30 day trial of N-able's advanced help desk management solution, which handles tickets so you can focus on helping customers. Posted: 09 Jun 2014 \| Premiered: 09 Jun 2014 TOPICS: Help Desk Management \| Help Desk Management Services \| Help Desk Software \| Help Desks \| IT Management \| IT Management Services \| IT Managers \| IT Outsourcing Services \| IT Service Management \| IT Services

Online Trial: Rational System Architect sponsored by IBM SOFTWARE DOWNLOAD: Try IBM® Rational® System Architect® V11.3, which enables business managers and IT professionals to plan, model, and execute changes to improve their business strategy and process as well as the IT systems and infrastructure that support them, enabling successful enterprise planning and transformation. Posted: 04 Nov 2009 \| Premiered: 04 Nov 2009 TOPICS: Business IT Alignment \| Business Processes \| Enterprise Asset Management Software \| Enterprise Resource Management \| Enterprise Systems \| IT Infrastructure \| IT Management \| IT Spending \| IT Systems

Infor CRM Interaction Advisor sponsored by Infor CRM PRODUCT DEMO: Watch this product demo to learn how Infor CRM Interaction Advisor will fuel organic growth by driving lifetime customer loyalty and increase value at every customer touch point without replacing any existing systems. Posted: 22 Jul 2009 \| Premiered: 22 Jul 2009 TOPICS: CRM \| CRM Services \| CRM Software \| Customer Interaction Services \| Customer Loyalty \| Customer Retention \| Customer Satisfaction \| Customer Service \| Customer Service Best Practices \| Marketing

Actuate Rich Information Applications Platform Tour sponsored by Actuate SOFTWARE DEMO: Discover how Actuate enables organizations to make interactions and service a better, more convenient experience for their customers. Posted: 07 Jan 2008 \| Premiered: 03 Jan 2008 TOPICS: Application Deployment \| Business Integration \| Business Performance Management \| Business Performance Management Software \| Information Management \| Open Source \| Open Source Software \| Reporting Software \| Spreadsheets \| Web Services

Oracle Value Calculator for SPARC Servers sponsored by Oracle Corporation TRIAL SOFTWARE: Use this interactive value calculator from Oracle to determine how Oracle's SPARC servers and highly-integrated technology package can help you achieve unprecedented scale and management simplicy in your data center so you can get your teams focused once more on innovation and reducing costs to the enterprise. Posted: 11 Jun 2014 \| Premiered: 11 Jun 2014 TOPICS: Data Center Consolidation \| Data Center Construction \| Data Center Design \| Data Center Infrastructure Efficiency \| Data Center Management \| Data Centers \| Server Consolidation \| Server Hardware \| Server Management

Adobe Flash Builder 4 sponsored by Adobe SOFTWARE DOWNLOAD: Enterprises are challenged to create easy to use rich Internet applications that enable users and customers to access and interact with data and content in more intuitive and visual ways. Download this trial software to learn more. Posted: 04 Jan 2011 \| Premiered: 04 Jan 2011 TOPICS: Software \| Software Configuration Management \| Software Development Life-Cycles \| Software Development Tools \| Software Implementation \| Software Installation

Craft the Right Strategy for Your Enterprise With HPE Mobility Solutions sponsored by Hewlett Packard Enterprise PRODUCT DEMO: HP Enterprise Mobility Services can help you build mobile applications that enable you to convert customer interactions into revenue opportunities. Click on the link below to learn more and one of our mobility experts will be in touch shortly to discuss a face to face demo. To reach out to HP directly, please email us at enterprisesolutions@hp.com Posted: 21 May 2014 \| Premiered: 21 May 2014 TOPICS: Application Deployment \| Application Development \| Application Development and Integration Services \| Application Hosting \| Application Outsourcing \| Applications Software \| Mobile Device Management

JReport 9 sponsored by Jinfonet Software TRIAL SOFTWARE: Enterprises rely on timely, accurate information to manage business operations, identify risk, improve productivity, and increase profitability. Posted: 19 Jun 2009 \| Premiered: 19 Jun 2009 TOPICS: Application Monitoring \| Enterprise Systems \| Java \| Productivity \| Reporting Software \| Server Hardware

NetFlow Tracker 7-day Trial Software sponsored by Fluke Networks TRIAL SOFTWARE: NetFlow Tracker is a solution that uses Cisco IOS NetFlow and IPFIX information for in-depth LAN/WAN and application troubleshooting, trend analysis and capacity planning. Posted: 11 Jul 2007 \| Premiered: 01 Jul 2007 TOPICS: Application Performance Management \| Application Performance Management Software \| Network Performance \| QOS

CloudTest Lite sponsored by SOASTA, Inc SOFTWARE DOWNLOAD: CloudTest Lite provides rapid test creation and real-time analytics for frequent, lower-scale performance testing for Web and mobile applications. Download CloudTest Lite Beta Version today to start experiencing these benefits in your own organization. Posted: 22 Jul 2011 \| Premiered: 21 Jul 2011 TOPICS: Application Development \| Application Life-Cycle Management \| Software Best Practices \| Software Development Life-Cycles \| Software Development Tools \| Software Project Management \| Software Quality Assurance \| Software Testing

Acronis vmProtect 6 sponsored by Acronis TRIAL SOFTWARE: Built specifically for VMware vSphere™, Acronis® vmProtect™ 6 provides all the features you need in an extremely easy-to-use solution that can be deployed in minutes so you can start to perform your backup and recovery tasks. Posted: 14 Dec 2011 \| Premiered: 14 Dec 2011 TOPICS: Data Center Infrastructure Efficiency \| Data Center Management \| Data Loss Prevention (DLP) \| Data Management \| Data Security \| Data Storage \| Storage Consolidation \| Storage for File Virtualization/NAS Virtualization \| Storage for Virtualized Servers \| Storage Infrastructure \| Storage Management \| Storage Security \| Storage Virtualization \| Virtual Machine \| Virtual Machine Backups \| Virtualization Security

HP Sprinter sponsored by HP Software SOFTWARE DEMO: HP Sprinter software gives your testers rich and powerful tools to run manual software testing. Download now to see for yourself how it can deliver great ROI by enabling you to dramatically simplify and accelerate manual testing while improving collaboration between QA and development. Posted: 19 Jul 2011 \| Premiered: 19 Jul 2011 TOPICS: Application Development \| Application Integration \| Application Life-Cycle Management \| Application Performance Management \| Software Development Life-Cycles \| Software Development Tools \| Software Quality Assurance \| Software Testing