Contact Center Outsourcing IT Downloads

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May 20, 2013

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Contact Center Outsourcing

Contact Center Outsourcing IT Downloads (View All Report Types)

IBM Tivoli Live Monitoring Services Demo sponsored by IBM PRODUCT DEMO: Watch this demo to see how Tivoli Live can help you manage the health and performance of your data center's resources—including operating systems, virtualized servers, middleware and applications. Posted: 20 May 2011 \| Premiered: 20 May 2011 TOPICS: Cloud Computing \| Cloud Security \| IT Infrastructure \| IT Management \| IT Management Services \| SaaS business intelligence \| Systems Maintenance \| Systems Management

PacketTrap MSP 6.0 sponsored by Quest Software, now a part of Dell TRIAL SOFTWARE: PacketTrap MSP addresses critical challenges service providers face with their customer's networks including: traffic analysis, application and VoIP monitoring, as well as virtualization and private/public cloud management. Posted: 24 Aug 2011 \| Premiered: 23 Aug 2011 TOPICS: Channel Management \| Channel Management Software \| IT Management \| IT Management Services \| Management Service Providers \| Systems Management \| Systems Management Services

IBM Service Management for Communication Service Providers sponsored by IBM SOFTWARE DEMO: This video shows how IBM’s Integrated Service Management for CSPs is a highly scalable solution that improves visibility, control and automation across your business. Posted: 26 Oct 2010 \| Premiered: 22 Oct 2010 TOPICS: Change Management \| Communications Networks \| Communications Systems \| Configuration Management \| IT Service Management \| IT Services \| IT Systems \| Network Management

Try Microsoft Office 365 Trial Download sponsored by Microsoft SOFTWARE DOWNLOAD: Download this free trial of Microsoft Office 365 to see the familiar software features of next-generation communications delivered as a cloud service. Posted: 01 Aug 2012 \| Premiered: 01 Aug 2012 TOPICS: Cloud Computing \| Cloud Management \| Cloud Storage \| IT Asset Management Software \| IT Services \| Microsoft Certificate Programs \| Microsoft Certified Professional \| Microsoft Exchange \| Microsoft Office \| Microsoft Virtual Server

Network-Aware End-to-End Service Management - Demo sponsored by Microsoft PRODUCT DEMO: This is a demo of an end to end service management solution that spans the entire infrastructure. Posted: 02 Nov 2007 \| Premiered: 01 Nov 2007 TOPICS: Applications Management \| Applications Management Software \| IT Service Management \| IT Services \| Network Monitoring \| Network Performance \| ROI \| TCO

Serena Service Management: Free Trial sponsored by SERENA Software, Inc. TRIAL SOFTWARE: Serena Service Manager is an processed-based ITSM solution that keeps people and processes perfectly in sync. View now to try Pink Elephant's ITIL innovation of the year. Posted: 05 Apr 2012 \| Premiered: 05 Apr 2012 TOPICS: Business Intelligence \| Business IT Alignment \| Business of Information Technology \| Business Process Automation \| Business Process Management \| Business Process Management Software \| Information Management \| Information Technology Professionals \| IT Infrastructure \| IT Management \| IT Management Services \| IT Managers \| IT Service Management

NetWrix Active Directory Change Reporter - Free! sponsored by NetWrix Corporation SOFTWARE DOWNLOAD: Active Directory change auditing is an important procedure for tracking unauthorized changes and errors to AD configurations. NetWrix AD Change Reporter automates the auditing process to promote both security and compliance. Posted: 15 Jul 2010 \| Premiered: 15 Jul 2010 TOPICS: Active Directory \| Change Management \| Compliance Audits \| IT Management \| IT Management Services \| Network Monitoring \| Reporting Software

Acronis vmProtect 6 sponsored by Acronis TRIAL SOFTWARE: Built specifically for VMware vSphere™, Acronis® vmProtect™ 6 provides all the features you need in an extremely easy-to-use solution that can be deployed in minutes so you can start to perform your backup and recovery tasks. Posted: 14 Dec 2011 \| Premiered: 14 Dec 2011 TOPICS: Data Center Infrastructure Efficiency \| Data Center Management \| Data Loss Prevention (DLP) \| Data Management \| Data Security \| Data Storage \| Storage Consolidation \| Storage for File Virtualization/NAS Virtualization \| Storage for Virtualized Servers \| Storage Infrastructure \| Storage Management \| Storage Security \| Storage Virtualization \| Virtual Machine \| Virtual Machine Backups \| Virtualization Security

Accelerators for WebSphere Portal Deliver SOA Business Value sponsored by IBM Software Group SOFTWARE DEMO: This demonstration shows how accelerators for IBM WebSphere Portal Server help an organization effectively deal with a critical Customer Service situation. Posted: 13 Mar 2008 \| Premiered: 01 Jan 2007 TOPICS: Collaboration \| Customer Service \| Dashboards \| Self-Service \| Servers

Infor CRM Interaction Advisor sponsored by Infor CRM PRODUCT DEMO: Watch this product demo to learn how Infor CRM Interaction Advisor will fuel organic growth by driving lifetime customer loyalty and increase value at every customer touch point without replacing any existing systems. Posted: 22 Jul 2009 \| Premiered: 22 Jul 2009 TOPICS: CRM \| CRM Services \| CRM Software \| Customer Interaction Services \| Customer Loyalty \| Customer Retention \| Customer Satisfaction \| Customer Service \| Customer Service Best Practices \| Marketing

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