Call Centre Management

SOFTWARE DOWNLOAD: Centrify Express is the #1 choice of IT professionals for Active Directory-based single sign-on to Linux and Mac systems.  It is a free solution with more functionality, tools, and upgrade options than alternative offerings.

Posted: 06 Aug 2010 | Premiered: 06 Aug 2010

TRIAL SOFTWARE: HP Network Automation software tracks, regulates, and automates configuration and software changes across globally distributed, multi-vendor networks.

Posted: 16 Jul 2010 | Premiered: 16 Jul 2010

TRIAL SOFTWARE: Active Administrator™ is a comprehensive and proactive Active Directory management solution. Active Administrator provides four powerful integrated AD management features within one console, including centralized event auditing and reporting, back-up and recovery, Group Policy offline editing and rollback, and simplified delegation of AD rights.

Posted: 01 Jan 2011 | Premiered: 29 Dec 2010

SOFTWARE DOWNLOAD: Try IBM® Rational® System Architect® V11.3, which enables business managers and IT professionals to plan, model, and execute changes to improve their business strategy and process as well as the IT systems and infrastructure that support them, enabling successful enterprise planning and transformation.

Posted: 04 Nov 2009 | Premiered: 04 Nov 2009

TRIAL SOFTWARE: Network management and systems management professionals have more infrastructure than ever to manage. Existing systems management tools are incomplete, too expensive and/or too complex. Download this trial softwar and learn how Zenoss Core Open Source Monitoring and Systems Management can help.

Posted: 26 Jan 2009 | Premiered: 22 Jan 2009

TRIAL SOFTWARE: PacketTrap MSP addresses critical challenges service providers face with their customer's networks including: traffic analysis, application and VoIP monitoring, as well as virtualization and private/public cloud management.

Posted: 24 Aug 2011 | Premiered: 23 Aug 2011

PRODUCT DEMO: Watch this demo to see how Tivoli Live can help you manage the health and performance of your data center's resources—including operating systems, virtualized servers, middleware and applications.

Posted: 20 May 2011 | Premiered: 20 May 2011

PRODUCT DEMO: WebEx System Management allows you to protect, manage and secure your IT assets--on the premises and beyond, 24/7--from a single, integrated dashboard. Reduce IT support costs, boost IT service levels and leave compliance worries behind.

Posted: 02 Mar 2007 | Premiered: 01 Mar 2007

TRIAL SOFTWARE: Check out this download to see how the Orion Network Configuration Manager aids in managing network configuration files in multi-vendor network environments, monitoring changes to device configurations and ensuring compliance with federal and corporate policies.

Posted: 14 Jul 2009 | Premiered: 14 Jul 2009

SOFTWARE DEMO: This video shows the installation of Hyper-V Server on a Dell PowerEdge R805 server through a Dell Remote Access Card (DRAC) using the Virtual CD-ROM and remote console features to facilitate installation remotely.

Posted: 11 Dec 2008 | Premiered: 11 Dec 2008