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Telephony Services
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ALSO CALLED: Telephone Services, Computer Telephony Services, Phone Services, Telephony, and Voice Services
DEFINITION: In the U.K., Premium Rate Service (PRS) is a telephone service that provides recorded information or live conversation for callers similar to 1-900 number service in the U.S. Callers are charged a higher rate on their phone bill, which is then split between the service provider and the network operator
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IT Briefing: Integrating Microsoft Unified Communications with Current Phone Systems
| sponsored by Dell, Inc.
WHITE PAPER:
This document discusses how a company can integrate Microsoft's Unified Communication (UC) services with their existing telephony system.
Posted: 03 Sep 2008 | Published: 29 Aug 2008
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KEYNOTE: Successful UC integration: Picking the path to adoption
| sponsored by SearchUnifiedCommunications.com
WEBCAST:
In this webcast, expert Blair Pleasant will discuss four UC deployment models that will help companies realize UC's value proposition -- whether they're looking to do small pilot program or deeply integrate UC into business processes across the board.
Posted: 02 Sep 2008 | Premieres: 25 Sep 2008, 12:15 EDT (16:15 GMT)
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Enterprise telephony: IP PBX vs. UC software
| sponsored by SearchUnifiedCommunications.com
VIDEOCAST:
In this video interview, Burton Group Senior Consultant Ken Agress will examine how UC software is challenging the traditional IP-PBX and how telephony fits in the market evolution of unified communications.
Posted: 02 Sep 2008 | Premieres: 25 Sep 2008, 15:00 EDT (19:00 GMT)
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A Practical Guide to VoIP for Small Businesses
| sponsored by Avaya Inc.
WHITE PAPER:
VoIP is a new communications technology that brings with it several new capabilities that really change the meaning of the term telephone call. This guide will give you a better understanding of VoIP so you can see what it can do for your business.
Posted: 07 Aug 2008 | Published: 01 Aug 2008
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The ECHO™ - Avaya Connection: ECHO™, and How It Interacts with Avaya's Telephony Solutions
| sponsored by Teleformix
WHITE PAPER:
Read this paper to learn how Teleformix's ECHO™ digital recording solution integrates seamlessly with Avaya's telephony systems, providing your company with a crucial customer service tool - quality assurance recording.
Posted: 11 Jul 2008 | Published: 01 Jul 2007
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Magic Quadrant for Managed and Professional Network Service Providers, North America
| sponsored by Dimension Data
ANALYST REPORT:
This document is a guide for midsize businesses and large companies to identify and evaluate vendors that deliver IT services in support of connectivity and communications infrastructure.
Posted: 10 Jun 2008 | Published: 14 May 2008
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PacketSaver: More Efficient, More Reliable VoIP
| sponsored by Quintum Voice Over IP Technologies
WHITE PAPER:
PacketSaver is a powerful technology for any organization seeking to leverage IP networking to support voice, fax, and data. By reducing bandwidth requirements and router processing loads, PacketSaver cuts costs while improving reliability.
Posted: 10 Mar 2008 | Published: 01 Jun 2001
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Turning IP Communications into a Bankable Business Asset
| sponsored by Cisco Systems, Inc.
CASE STUDY:
In this case study learn how a few attorneys decided to form a new Houston law. They saw it as an opportunity to build a practice using the latest technologies. Discover how they turned IP Communications into a bankable business asset.
Posted: 22 Feb 2008 | Published: 01 Jan 2007
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Intelligent Call Handling - Optio Improves Customer Responsiveness
| sponsored by Cisco Systems, Inc.
WEBCAST:
Optio Software depends on Cisco Unified Communications to deliver more responsive customer service and better manage worldwide operations.
Posted: 22 Feb 2008 | Premiered: Available On Demand
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Voice Services
| sponsored by NetWolves Corporation
BROCHURE:NetWolves offers several cost-effective voice services, including switched and dedicated outbound, switched and dedicated toll-free inbound, dedicated T1 access loops, calling and debit cards, and conference calling. Posted: 26 Jul 2004 | Published: 01 Jan 2003
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Net2Phone’s Business Solution Delivers Savings and Value to Corporations Worldwide
| sponsored by Net2Phone
PRODUCT OVERVIEW:The Max PVN (Private Voice Network) enables companies to make free calls within their network, plus low-cost long distance calls to any phone in the world. Posted: 29 Jun 2004 | Published: 01 Jul 2004
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TELEPHONY SERVICES DEFINITION (continued): … In the U.K., Premium Rate Service (PRS) is a telephone service that provides recorded information or live conversation for callers similar to 1-900 number service in the U.S. Callers are charged a higher rate on their phone bill, which is then split between the service provider and the network operator who leases the PRS number to the provider. PRS is a subcategory of Number Translation Service ( NTS), and all PRS numbers begin with 090 with 0909 reserved exclusively for adult content services. Telephony Services definition sponsored by SearchUnifiedCommunications.com, powered by WhatIs.com an online computer dictionary
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