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May 17, 2008

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IT Systems > Business Systems > Security Systems > Identification Systems > AIDC > Biometrics >
Voice Recognition
ALSO CALLED: Speech Synthesis, Telephony Speech Recognition, Spoken Language Understanding, Speech Technology, ASR, Speech Recognition, Desktop Speech Recognition, Voice Biometrics, Speech Processing, Voice Processing, Voice Synthesis, Automated Speech Recognition, and Voice ID DEFINITION: Speech or voice recognition is the ability of a machine or program to recognize and carry out voice commands or take dictation. In general, speech recognition involves the ability to match a voice pattern against a provided or acquired vocabulary. Usually, a limited vocabulary is provided with a product … Definition continues below.

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Contact Center Intelligence Leveraging Performance Optimization to Help Achieve Corporate Objectives sponsored by Aspect Software, Inc WHITE PAPER: Posted: 28 Mar 2008 \| Published: 01 Sep 2007 SUMMARY: Learn strategies for optimizing your contact center resources to enhance the quality of the customer experiences your centers are providing. TOPICS: Business Performance Management \| Call Center Management \| Call Center Software \| Call Centers \| Campaign Management \| Contact Center Software \| Contact Center Workforce Management \| Contact Centers \| Customer Service \| eLearning \| IT Spending \| Voice Recognition

SpeechPhone—Simplifying Communications sponsored by SpeechPhone LLC PRODUCT LITERATURE: Posted: 09 Sep 2003 \| Published: 01 Sep 2003 SUMMARY:At SpeechPhone, we know that communication is fundamental to the success of any business. TOPICS: Hosting Services \| Natural Language Processing \| Unified Messaging \| Voice Recognition

Introducing Mandi—Your Virtual Receptionist sponsored by SpeechPhone LLC PRODUCT LITERATURE: Posted: 09 Sep 2003 \| Published: 01 Sep 2003 SUMMARY:Mandi is the most cost-effective way to make sure that calls are answered. TOPICS: Hosting Services \| Natural Language Processing \| Unified Messaging \| Voice Recognition

VOICE RECOGNITION DEFINITION (continued): … Speech or voice recognition is the ability of a machine or program to recognize and carry out voice commands or take dictation. In general, speech recognition involves the ability to match a voice pattern against a provided or acquired vocabulary. Usually, a limited vocabulary is provided with a product and the user can record additional words. More sophisticated software has the ability to accept natural speech (meaning speech as we usually speak it rather than carefully-spoken speech).

Dragon Systems and IBM are two companies that have led in the research and development of products that support speech recognition.
Voice Recognition definition sponsored by SearchCRM.com, powered by WhatIs.com an online computer dictionary

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