Software as a Service - White Papers, Webcasts and IT downloads

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Jul 9, 2008

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Software as a Service
ALSO CALLED: On-demand Applications, On-demand Software, On Demand Software, SaaS, and On Demand Applications DEFINITION: Software as a Service (SaaS) is a software distribution model in which applications are hosted by a vendor or service provider and made available to customers over a network, typically the Internet. SaaS is becoming an increasingly prevalent delivery model as underlying technologies that support … Definition continues below.

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A Closer Look at SaaS Purchasing Behaviors and Attitudes sponsored by Citrix Online - GotoMyPC WHITE PAPER: Posted: 03 Jul 2008 \| Published: 03 Jul 2008 SUMMARY: The Software-as-a-Service (SaaS) delivery model provides end users with the full benefits of software access without the high cost and complexity of premise-based counterparts. Citrix Online recently conducted a survey on the subject of... TOPICS: CRM \| ERP \| Human Resources Services \| Project Management \| Remote Support Services \| ROI \| Software as a Service

Pros and Cons of On-site Systems Management sponsored by OnForce, Inc. PODCAST: Posted: 27 Jun 2008 \| Premiered: 27 Jun 2008, 09:00 EDT (13:00 GMT) SUMMARY: In an accompanying podcast, the Channel Media Group's Stephen J. Bigelow examines the pros and cons of on-site systems management. Find out what the advantages and disadvantages are as you keep an eye on market dynamics and strive to stay competitive. TOPICS: CRM \| IT Best Practices \| Management Service Providers \| Outsourcing \| Software as a Service \| Systems Management \| Systems Management Services \| VARs

Are you ready for outsourced systems management? sponsored by OnForce, Inc. WEBCAST: Posted: 27 Jun 2008 \| When: Available On Demand SUMMARY: In a Webcast presentation, Noel, Ptak & Associates Analyst Richard Ptak assesses the outsourcing of systems management services and discusses the range of issues facing service providers. TOPICS: CRM \| IT Best Practices \| Management Service Providers \| Outsourcing \| Software as a Service \| Systems Management \| Systems Management Services \| VARs

Gartner's Magic Quadrant for Marketing Resource Management sponsored by Aprimo, Inc. WHITE PAPER: Posted: 24 Jun 2008 \| Published: 01 Jun 2008 SUMMARY: MRM is a set of processes and capabilities designed to enhance a company's ability to orchestrate and optimize internal and external marketing resources. TOPICS: Content Management \| Content Management Software \| CRM \| Customer Satisfaction \| Marketing \| Marketing Information Systems \| Sales and Marketing Software \| Sales Force Automation \| Software as a Service \| Workflow Software

The Brightcove Internet TV Platform Evaluation Guide sponsored by Brightcove WHITE PAPER: Posted: 10 Jun 2008 \| Published: 01 Jun 2008 SUMMARY: This Evaluation Guide is designed to help you organize, plan, and conduct your evaluation of Brightcove and other Internet TV platforms. TOPICS: Application Programming Interfaces \| Content Delivery \| Content Management Systems \| Data Centers \| Internet \| Productivity \| Software as a Service \| TCO

Is mid-market PCI DSS compliance the killer app for SaaS? sponsored by Alert Logic PODCAST: Posted: 04 Jun 2008 \| Premiered: 04 Jun 2008 SUMMARY: Check out this podcast to learn about Software-as-a-Service (SaaS) solutions for mid-market businesses and learn how these tools can help your company meet PCI DSS requirements. TOPICS: Intrusion Detection \| Payment Card Industry Data Security Standard Compliance \| Security Event Management \| Software as a Service \| Vulnerability Assessments

Log Management meets SaaS: Marriage of Convenience or Match Made in Heaven? sponsored by Alert Logic VIDEOCAST: Posted: 04 Jun 2008 \| When: 04 Jun 2008 SUMMARY: Check out this videocast for a discussion about the effects of Software-as-a-Service (SaaS) based solutions on the information security market and learn how your company can benefit from SaaS log management tools. TOPICS: Intrusion Detection \| Payment Card Industry Data Security Standard Compliance \| Security Event Management \| Software as a Service \| Vulnerability Assessments

Software as a Service Dramatically Improves CRM Success sponsored by Oracle Corporation WHITE PAPER: Posted: 02 Jun 2008 \| Published: 01 Feb 2008 SUMMARY: This Yankee Group white paper explores what companies must do beyond software as a service (SaaS) solutions to improve sales effectiveness, increase customer satisfaction and provide a differentiated customer experience. TOPICS: Business Process Management \| CRM \| CRM Software \| Customer Satisfaction \| Market Trends \| ROI \| Sales Force Automation \| Sales Representatives \| Software as a Service

Take Sales to the Next Level with Information OnDemand sponsored by Business Objects WHITE PAPER: Posted: 20 May 2008 \| Published: 01 May 2008 SUMMARY: Read this white paper to learn how to gain a better understanding of sales opportunities and make faster, better-informed decisions on how to respond to new market opportunities. TOPICS: CRM \| CRM Software \| Dashboards \| Data Management \| Data Visualization \| Market Segments \| Reporting Software \| Sales Force Automation \| Sales Representatives \| Software as a Service \| Web Services

10 Reasons to Get Your Support Software as a Service sponsored by Parature, Inc. WHITE PAPER: Posted: 10 May 2008 \| Published: 01 Jan 2007 SUMMARY: Explore the top 10 reasons you should get your software as a service. Learn how you can leverage key application, accelerate ROI and achieve global availability with an on-demand model. TOPICS: Budgeting \| Business Process Automation \| CRM Software \| High Availability \| ROI \| Security \| SMBs \| Software as a Service \| Software Implementation \| Software Upgrades

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SOFTWARE AS A SERVICE DEFINITION (continued): … Web services and service-oriented architecture (SOA) mature and new developmental approaches, such as Ajax, become popular. Meanwhile, broadband service has become increasingly available to support user access from more areas around the world.

SaaS is closely related to the ASP (application service provider) and on demand computing software delivery models. IDC identifies two slightly different delivery models for SaaS. …
Software as a Service definition sponsored by SearchCRM.com, powered by WhatIs.com an online computer dictionary

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