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SLA Management Services

ALSO CALLED: Service Level Agreements Management Services and SLM
DEFINITION: Services that manage service level agreement contracts.


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4 Matches
SOA Runtime Governance
sponsored by Software AG
VIDEOCAST:   Posted: 25 Mar 2008 | When: 25 Mar 2008, 09:00 EDT (13:00 GMT)
SUMMARY: In this expert Videocast, Anne Thomas Manes, vice president and research director at Burton Group, discusses how to build proper SOA runtime governance.

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Application Performance and Functionality for eCommerce
sponsored by Azul Systems, Inc
WHITE PAPER:   Posted: 13 Feb 2008 | Published: 01 Jan 2008
SUMMARY: The white paper provides insight on technology that scales eCommerce applications to support more advanced end-user functionality and a rapidly growing user base.

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Breakthrough Solutions for the Capital Markets
sponsored by Azul Systems, Inc
WHITE PAPER:   Posted: 13 Feb 2008 | Published: 01 Nov 2007
SUMMARY: Learn how financial services businesses can meet the high service levels, reduces costs and complexity, and allow the enterprise to rapidly develop and deploy new applications and services.

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VoIP Service Operations Solution: Fullfillment Assurance Billing
sponsored by Infosys Technologies Limited
WHITE PAPER:   Posted: 19 Oct 2005 | Published: 01 Apr 2005
SUMMARY: The Infosys VoIP Service Operations Solution gives you complete and vastly simplified control over your VoIP services.

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