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Real-time Analytical Software

ALSO CALLED: Realtime Analytics Software, Real Time Analytics Software, Realtime Analytical Software, Real Time Data Integration Software, Real-time Analytics Software, Realtime Data Integration Software, RTA Software, Real Time Analytical Software, and Real-time Data Integration Software
DEFINITION: Software that collects information from customer interactions, analyzes customer data patterns and preferences in real or near-real time, and enables agents to take action either while the customer is still on the phone or within 5 minutes to 24 hours. Real time analytics applications are action-oriented  … 
Definition continues below.


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Enterprise Performance Management: The Next Generation of Performance Management and BI
sponsored by Oracle Corporation
VIRTUAL SEMINAR:   Posted: 07 Jul 2008 | Published: 16 Jul 2008
SUMMARY: Through a series of online presentations, industry experts will offer advice on how to standardize and automate management processes and integrate performance management and BI solutions to optimize enterprise-wide performance.

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QuickTour Demo: Key Differentiators between MicroStrategy and Cognos
sponsored by MicroStrategy Incorporated
WEBCAST:   Posted: 09 Jun 2008 | When: Available On Demand
SUMMARY: This tour provides an overview of MicroStrategy platform's uniquely powerful enterprise BI capabilities and illustrates the 12 key differentiators between MicroStrategy and Cognos.

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Jumpstarting BI in the midmarket
sponsored by Cognos Incorporated
WEBCAST:   Posted: 09 Jun 2008 | When: Available On Demand
SUMMARY: This Webcast will examine those tools and explore the myriad of BI options available to CIOs.

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Proactive Contact Center Management: A New Paradigm for Driving Continuous Improvement?
sponsored by Genesys
WHITE PAPER:   Posted: 03 Jun 2008 | Published: 01 Jan 2006
SUMMARY: This white paper is intended to give you a sense of what these new proactive management technologies can do for you, and to help you establish criteria for evaluating products in this arena.

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Using Real-Time Information to Improve Contact Center Performance
sponsored by Genesys
PODCAST:   Posted: 05 May 2008 | Premiered: 05 May 2008, 09:00 EDT (13:00 GMT)
SUMMARY: From this 15-minute podcast, you'll walk away with ideas about how real-time analytics can enhance call center performance and how to execute on a real-time strategy in your call center.

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Introducing Global Performance Monitor (GPM) Addition to Lyons Quality Audit Tracking System (LQATS)
sponsored by Lyons Information Systems, Inc.
PRODUCT LITERATURE:   Posted: 10 Apr 2008 | Published: 10 Apr 2008
SUMMARY: Global Performance Monitor (GPM) provides a worldwide picture of your company's health, accurately, quickly and real-time. Learn how you can view real-time product quality performance across your entire manufacturing enterprise on a single screen.

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The Business Case for On-Demand Business Intelligence
sponsored by LucidEra
WEBCAST:   Posted: 07 Apr 2008 | When: Available On Demand
SUMMARY: Attend this Webcast to explore where transactional applications stop and where the value of business intelligence and analytics takes over, allowing you to get answers on demand, not just in static reports.

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Enabling Operational Business Intelligence (BI) with Real-time Data Integration
sponsored by GoldenGate Software, Inc.
EDITORIAL RESOURCE GUIDE:   Posted: 28 Mar 2008 | Published: 01 Mar 2008
SUMMARY: Businesses increasingly need to leverage fresher data from their operational systems in order to empower executives and front-line employees alike to improve customer relationships, revenue, and operational efficiencies.

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BI and data integration: Strategies for CIOs
sponsored by SAS Institute Inc.
VIDEOCAST:   Posted: 11 Mar 2008 | When: 11 Mar 2008, 09:00 EDT (13:00 GMT)
SUMMARY: Boris Evelson, Forrester Research Inc.'s principal analyst on business intelligence, speaks with SearchCIO.com editor Joyce Chutchian, and offers advice to CIOs on how to create a strategy for managing BI, data integration and analytics.

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Tableau And Intelligent Capital Allocation for Wireless Telecom Infrastructure
sponsored by Tableau Software
CASE STUDY:   Posted: 20 Feb 2008 | Published: 01 Jan 2007
SUMMARY: Learn how you can visually query and interpret information in databases and transform raw data into informed business decisions with interactive visualizations.

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REAL-TIME ANALYTICAL SOFTWARE DEFINITION (continued): … Software that collects information from customer interactions, analyzes customer data patterns and preferences in real or near-real time, and enables agents to take action either while the customer is still on the phone or within 5 minutes to 24 hours. Real time analytics applications are action-oriented and include a transaction engine for initiating activities and a business rule engine that is seamlessly integrated with the transaction engine. Real-time analytics applications are capable of providing real-time decision support to facilitate immediate action.Visit WhatIs.com - a knowledge exploration and self-education tool about information technology.


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