WHITE PAPER: Posted: 09 May 2008 | Published: 01 May 2008
SUMMARY:
This technical integration brief explains how the PeopleSoft CRM application can be integrated into a contact center, including both general technical details of call center integration, as well as how to use vendor certified software from AMC.
WHITE PAPER: Posted: 09 May 2008 | Published: 01 Mar 2008
SUMMARY:
Understanding the vulnerabilities of ERPs such as Peoplesoft can help your company mitigate the risk of data breaches. This white paper discusses how automated CPM solutions can help to fight the threat of data loss.
WHITE PAPER: Posted: 17 Mar 2008 | Published: 01 Apr 2007
SUMMARY:
This white paper discusses how Oracle Fusion Middleware capabilities provide a comprehensive SOA platform, integrating disparate and heterogeneous systems that exist within the enterprise.
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