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| Business of Information Technology > Business Management > Best Practices > |
ITIL
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ALSO CALLED: Information Technology Infrastructure Library and IT Infrastructure Library
DEFINITION: The Information Technology Infrastructure Library (ITIL) is a globally recognized collection of best practices for information technology (IT) service management. The United Kingdom's Central Computer and Telecommunications Agency (CCTA) created ITIL in response to growing
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| 1 - 10 of 66 Matches | |
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Implementing ITIL with HP Blueprint for Service Manager 7
| sponsored by Hewlett-Packard Company
WEBCAST:
HP Blueprint for Service Manager 7 delivers the missing piece. Combining ITIL V3-based IT processes with HP experience, HP Blueprint for Service Manager 7 helps align your implementation with "best practice" service management processes.
Posted: 15 Jul 2008 | Premieres: 07 Aug 2008, 14:00 EDT (18:00 GMT)
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Oracle Database Security: Preventing Enterprise Data Leaks at the Source
| sponsored by Oracle Corporation
WHITE PAPER:
This white paper discusses about the growing internal threats to business information, the impact of government regulations on the protection of data and how enterprises must adopt database security best practices to prevent sensitive customer data.
Posted: 15 Jul 2008 | Published: 01 Feb 2008
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Network Management: Doing More with Less
| sponsored by Stonesoft Inc.
PODCAST:
Listen to this podcast to find out how network management has matured to include security processes, compliance achievement, and application performance responsibilities.
Posted: 15 Jul 2008 | Premiered: 15 Jul 2008
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Roundtrip Traceability: Enhancing Quality in the Software Development Lifecycle
| sponsored by Telelogic, An IBM Company
WHITE PAPER:
Roundtrip traceability is accomplished by taking both a top-down and bottom-up approach to verify and validate your delivery.
Posted: 10 Jul 2008 | Published: 10 Jul 2008
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Five CIO Challenges Addressed by Better Change Management
| sponsored by Telelogic, An IBM Company
WHITE PAPER:
This white paper addresses five of the foremost change management challenges that CIOs have to meet and how organizations can turn these challenges into a business advantage.
Posted: 10 Jul 2008 | Published: 01 Mar 2008
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10 Best-Practice Tips to Help You Succeed with Your Enterprise CMDB Project
| sponsored by Enterprise Management Associates (EMA)
WHITE PAPER:
EMA has culled through 1000+ pieces of advice to identify 10 best practices to help you succeed with your CMDB project. This paper details these tips, highlights key findings from EMA research, and shares practical advice directly from your peers.
Posted: 08 Jul 2008 | Published: 01 Jun 2008
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Collaboration: Across the Room or across the Globe
| sponsored by IBM
WHITE PAPER:
Learn about collaboration capabilities such as unified communications and VoIP, enteprise instant messaging and web conferencing, as well as web 2.0 technologies.
Posted: 01 Jul 2008 | Published: 01 Jun 2007
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Network Management: From Reactive to Proactive Mode Using Centralized Management Tools
| sponsored by Stonesoft Inc.
WEBCAST:
Check out this webcast to learn how network management is expanding beyond simple device control to include security, compliance, and application performance.
Posted: 01 Jul 2008 | Premieres: 26 Aug 2008, 14:00 EDT (18:00 GMT)
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Innovative Collaboration to Advance Your Business
| sponsored by IBM
WHITE PAPER:
In this white paper learn how to bypass the challenge of adding new collaborative capabilities to what you already have and how to deal with dispersed content sources and system redundancies.
Posted: 01 Jul 2008 | Published: 01 Apr 2007
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ITIL essentials for the midmarket
| sponsored by iETSolutions
PODCAST:
This expert podcast looks at how midmarket firms can start down the ITIL 3.0 path.
Posted: 26 Jun 2008 | Premiered: 30 Jun 2008, 09:00 EDT (13:00 GMT)
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| 1 - 10 of 66 Matches | |
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ITIL DEFINITION (continued): … dependence on information technology for meeting business needs and goals. ITIL provides businesses with a customizable framework of best practices to achieve quality service and overcome difficulties associated with the growth of IT systems. Hewlett-Packard Co. and Microsoft are two businesses that use ITIL as part of their own best practices frameworks. ITIL is organized into "sets" of books which are defined by related functions: service strategy, service design, managerial, service transition, …
ITIL definition sponsored by SearchDataCenter.com, powered by WhatIs.com an online computer dictionary
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