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Business Metrics

ALSO CALLED: Business Performance Metrics and Sales Metrics
DEFINITION: A business metric is any type of measurement used to gauge some quantifiable component of a company's performance, such as return on investment (ROI), employee and customer churn rates, revenues, EBITDA, and so on. Business metrics are part of the broad area of  … 
Definition continues below.


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Business Intelligence: The Definitive Guide for Midsize Organizations
sponsored by SAP America Inc
WHITE PAPER: Business intelligence (BI) allows organizations to better understand, analyze, and even predict what's occurring in their company.
Posted: 09 Jun 2008 | Published: 01 Jun 2008
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To Get Promoted in Customer Support, Do These Five Things
sponsored by Parature, Inc.
WHITE PAPER: Ascendancy in customer support ranks today demands a mix of both technical and business insight. Professionals that make service and support their career path and successfully move up the ladder, boast a range of skills across both disciplines.
Posted: 10 Mar 2008 | Published: 01 Mar 2008
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Building a Business Case for BPM
sponsored by Metastorm
WHITE PAPER: BPM projects often fail as managers are unable to create a business case and gain the funding necessary to launch the project. Read this white paper to discover a repeatable framework for developing a business case justification of BPM projects.
Posted: 10 Jul 2007 | Published: 01 Jul 2007
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7 Leading Applications of Business Intelligence Software
sponsored by MicroStrategy Incorporated
BOOK: This paper explores the leading business intelligence (BI) applications across industry verticals. It is useful for business users just learning about BI applications, as well as for project managers and report developers looking for best practices.
Posted: 03 May 2006 | Published: 31 Dec 2005
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IntelliRADAR: Overview and Differentiators
sponsored by Herald Logic
PRODUCT OVERVIEW:IntelliRADAR is a breakthrough event driven Business Activity Monitoring system.
Posted: 04 Apr 2004 | Published: 01 Jan 2003
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BUSINESS METRICS DEFINITION (continued): …  business intelligence, which comprises a wide variety of applications and technologies for gathering, storing, analyzing, and providing access to data to help enterprise users make better business decisions. Systematic approaches, such as the balanced scorecard methodology, can be employed to transform an organization's mission statement and business strategy into specific and quantifiable goals, and to monitor the organization's performance in terms of achieving those … 
Business Metrics definition sponsored by SearchCRM.com, powered by WhatIs.com an online computer dictionary


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