Mercury Real User Monitor: Proactively Managing the User's Quality of Experience and Accelerating Time-to-Resolution
| sponsored by Mercury
WHITE PAPER:Competitive pressures are forcing companies to align their structures to ensure focus on corporate goals. Learn how IT organizations can improve user experience by managing performance and identifying negative trends before users are impacted. Posted: 20 Nov 2006 | Published: 01 Nov 2006
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Mercury Customer Perspective: Using Mercury TestDirector to Develop a Software Defect Reporting and Resolution Process
| sponsored by Mercury
WHITE PAPER:In this whitepaper a Mercury user shares her unique viewpoint and wealth of experience gained from using Mercury TestDirector to support a variety of large-scale projects, the setup and management of the processes, and how easy the processe... Posted: 20 Nov 2006 | Published: 01 Jan 2005
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Load Testing: Mitigating Risk before Go-live
| sponsored by Mercury
WHITE PAPER:The role of enterprise software is to facilitate and optimize business processes. Testing of new, upgraded, and newly integrated software applications, before they go live, is one proven way to mitigate the risk. Posted: 16 Nov 2006 | Published: 01 Nov 2006
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Optimize the Business Outcome of SOA
| sponsored by Mercury
WHITE PAPER:This white paper details the business benefits of service-oriented architecture (SOA), common obstacles to success, and strategies for optimizing the business outcome of an SOA. Posted: 16 Nov 2006 | Published: 01 Nov 2006
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Testing SOA Applications and Services
| sponsored by Mercury
WHITE PAPER:Learn how testing the quality of an SOA allows organizations to optimize the use of IT resources and reuse services across multiple applications and ultimately enhance business agility. Posted: 06 Sep 2006 | Published: 01 Sep 2006
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IT Demand Management for the Real World
| sponsored by Mercury
WHITE PAPER:Demand management is automated process for capturing, evaluating and prioritizing all of the demands or requests placed on IT. Learn about a practical solution for automating the management of all of the demands that are placed on IT. Posted: 30 Jun 2006 | Published: 01 Jun 2006
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Mercury Customer Perspective: Best Practices for Implementing Mercury Quality Center
| sponsored by Mercury
WHITE PAPER:This paper discusses best practices, recommendations and advice for a structured approach to planning and implementing an integrated, web-based suite of tools for automated software quality testing. Posted: 06 Mar 2006 | Published: 01 Jan 2005
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Mercury Customer Perspective: How to Automate Testing - without Aggravating Testers
| sponsored by Mercury
WHITE PAPER:This white paper gives practical advice, based on the experiences and lessons learned by Michael Anthony of Iron Mountain, about how to integrate automation into testing processes - without alienating your testing team. Posted: 06 Mar 2006 | Published: 01 Jan 2005
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Mercury Customer Perspective: Mercury LoadRunner - Tips and Tricks for Configuration, Scripting, and Execution
| sponsored by Mercury
WHITE PAPER:This guide provides tips and tricks for Mercury LoadRunner® configuration, scripting, and execution. Learn best practices from experienced Mercury LoadRunner users. Posted: 06 Mar 2006 | Published: 01 Jan 2005
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Infrastructure Management Is Not Enough: The New IT Operations Imperative
| sponsored by Mercury
WHITE PAPER:Infrastructure management is not enough to ensure enterprise applications are meeting business goals because users experience applications, NOT infrastructure. Posted: 20 Dec 2005 | Published: 01 Dec 2005
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Top 10 Misconceptions about Performance and Availability Monitoring
| sponsored by Mercury
WHITE PAPER:This white paper will examine 10 common misunderstandings about monitoring and offer suggestions for implementing complete, end-user monitoring strategies that can adapt to today's more complex computing environments. Posted: 20 Dec 2005 | Published: 01 Dec 2005
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Optimizing ITIL Best Practices with Mercury BTO
| sponsored by Mercury
WHITE PAPER:Learn how to optimize Information Technology Infrastructure Library using best practices which will enable users to tailor ITIL processes to meet business requirements. Posted: 20 Dec 2005 | Published: 01 Dec 2005
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Application Performance Lifecycle Management: Reduce Time, Effort, and Cost in Pre-production, Production
| sponsored by Mercury
WHITE PAPER:Application performance problems continue to occur, despite the strides companies have made with performance testing and tuning technologies. Posted: 20 Dec 2005 | Published: 01 Dec 2005
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ITIL Best Practices: Maximizing the Business Value of IT
| sponsored by Mercury
WHITE PAPER:Find out how Mercury helps organizations maximize the business value of IT with ITIL best practices in change management, service-level management and across the application lifecycle. Posted: 10 May 2005 | Published: 01 May 2005
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Mercury End User Management: Aligning Business and IT with the End-User Perspective
| sponsored by Mercury
WHITE PAPER:Managing change to IT environments while continuing to ensure customer satisfaction is difficult to accomplish with traditional application management. Read this paper to learn how improving application management can drive business and IT alignment. Posted: 15 Sep 2004 | Published: 01 Sep 2004
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Mercury Business Process Testing: Test Automation Focused on Your Business
| sponsored by Mercury
WHITE PAPER:Mercury Business Process Testing™ is a true breakthrough for IT quality initiatives. Posted: 09 Aug 2004 | Published: 01 Aug 2004
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Load Testing to Predict Web Performance
| sponsored by Mercury
WHITE PAPER:The paper discusses the importance of maintaining a Web application to ensure customer satisfaction and why load testing is critical to successfully launching and managing Web sites. Posted: 24 Mar 2003 | Published: 01 Jan 2000
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