All Research Sponsored By:Teleperformance

Digital Transformation And The Customer Experience: Challenges And Opportunities For The Financial Services Industry
RESEARCH CONTENT: With 72% of today’s millennials, 61% of Gen Z, and 51% of Gen X agreeing that they would change their primary financial services organization if they found one with better digital capabilities, it has become critical for organizations to transform the ways they do business. Browse this report to learn more.
Posted: 04 Mar 2024 | Published: 04 Mar 2024

TOPICS:  .NET

Channels: Where Travellers Reach Airline Companies
RESEARCH CONTENT: With 69% of today’s customers who have contacted the same airline before and after the pandemic reporting that their interactions are now different, it has become critical for airline companies and other travel organizations to enhance their support efforts. However, doing so is easier said than done. Browse this guide to learn more.
Posted: 29 Feb 2024 | Published: 29 Feb 2024

TOPICS:  .NET

A High-Tech, High-Touch Approach to Debt Collection
WHITE PAPER: As households and enterprises continue to struggle with increasing debt levels, many organizations are strategizing the most effective ways they can approach debt collection amidst the current landscape. Browse this guide to learn more.
Posted: 28 Feb 2024 | Published: 28 Feb 2024

TOPICS:  .NET