All resources sponsored by:

Cherwell

1 - 25 of 37 Matches
Why Service Desk Consolidation is the New Imperative for IT Leaders
sponsored by Cherwell
WHITE PAPER:Many organizations have taken to implementing service desks as needed, leading to widespread IT sprawl. Access this white paper to learn about the challenges CIOs are facing, the business cases for service desk consolidation, and what to look for when evaluating service management tools.
Posted: 24 Jul 2017 | Published: 24 Jul 2017
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A CIO's Guide to Rethinking IT Service Management
sponsored by Cherwell
WHITE PAPER:CIOs and senior IT executives need to adapt the way they approach IT service management in response to their new roles as business strategists. Access this white paper to learn how CIOs are restructuring their ITSM strategies to assist in their new roles as business value drivers, as well as what to look for in a modern ITSM platform.
Posted: 24 Jul 2017 | Published: 24 Jul 2017
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An ITSM Practitioner's Guide to DevOps
sponsored by Cherwell
WHITE PAPER:Some think that DevOps may replace ITSM. The reality is that DevOps and ITSM are complementary, working toward the same objective. Access this white paper to learn how ITSM practitioners can embrace the key elements of DevOps to complement existing ITSM thinking and practices for better IT service delivery and support.
Posted: 07 Jul 2017 | Published: 07 Jul 2017
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Putting the Ops Back in DevOps
sponsored by Cherwell
ESSENTIAL GUIDE:During the transition to DevOps, IT operations specialists risk becoming irrelevant. This e-guide discusses how IT ops specialists can make the DevOps transition by putting metrics and data to use.
Posted: 14 Jun 2017 | Published: 12 Jun 2017
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Configuration Management: What You Need to Know
sponsored by Cherwell
ESSENTIAL GUIDE:Now that IT is constantly increasing in complexity, IT professionals need to keep up with the rapid dynamics of the market. Access this e-guide to learn about the importance of a configuration management system and how to evaluate these systems to find the one that best meets your organization's IT needs.
Posted: 14 Jun 2017 | Published: 12 Jun 2017
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4 Ways to Introduce Enterprise Service Management to Your Organization
sponsored by Cherwell
RESOURCE:Read on to learn four ways to implement enterprise service management that will empower your business employees and free up your IT employees to focus on more meaningful tasks.
Posted: 14 Jun 2017 | Published: 22 Jan 2017
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Transform IT with Codeless Configuration
sponsored by Cherwell
WHITE PAPER:In order to keep up with rapid market fluctuations, IT has been looking for non-labor-intensive tools to help with software changes. This white paper explores how codeless software solutions are favorable to those that require customization with a focus on future-proofing, reduced administration overhead, and increased flexibility.
Posted: 14 Jun 2017 | Published: 31 Dec 2015
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3 Ways Your Service Desk Can Increase Business Trust with Agile
sponsored by Cherwell
MICROSITE:Service desks are losing their good reputation, being seen as slow and unhelpful. Read on to learn about the three keys to building business trust with your service desk utilizing Agile methodology.
Posted: 13 Jun 2017 | Published: 17 Oct 2016
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How to automate your manual data center tasks
sponsored by Cherwell
ESSENTIAL GUIDE:Access this e-Guide now to learn how workflow automation tools can help save your team time and energy, lower expenses, and generate records that meet regulatory compliance requirements.
Posted: 12 Jun 2017 | Published: 12 Jun 2017
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TOPICS:  IT Systems

How to choose a virtualization systems management tool
sponsored by Cherwell
ESSENTIAL GUIDE:Are you currently, or will you soon be, in the market for a virtualization systems management tool? According to a survey of our audience, price is the most significant factor when choosing a management tool. Access this e-Guide to see what else you should stop to consider before making any purchasing decisions.
Posted: 12 Jun 2017 | Published: 12 Jun 2017
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Gartner's Take on Enterprise Service Management Is Right, But for the Wrong Reasons
sponsored by Cherwell
WHITE PAPER:"In 2019, more than two-thirds of organizations that purchased an ITSM tool in 2015 or 2016 for purposes beyond IT will be using [the tool] for the IT service desk only," according to Jarod Greene of Cherwell Software. Vendors are trying to position ITSM tools as general purpose workflow solutions, but is that really the case?
Posted: 12 Jun 2017 | Published: 12 Jan 2016
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The Future of IT Service Management
sponsored by Cherwell
VIDEO:Where in your IT strategy should you focus your efforts today to achieve success tomorrow? How can you turn your ITSM from a necessity to an opportunity for business growth? Access this eBook to receive actionable tips for evolving your ITSM strategy to keep up with the evolving IT landscape.
Posted: 08 Jun 2017 | Premiered: 21 Apr 2017
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TOPICS:  CIOs

15 IT Leaders Share Insights on the Future of IT Service Management
sponsored by Cherwell
WHITE PAPER:Some are beginning to say that there's a dismal future ahead for IT service management. With the move towards analytics, automation, and cloud services to reduce costs, it is certainly time to change the way you think about your ITSM strategy. Access this e-book now to see how 15 leaders are finding new ways to use their IT for business growth.
Posted: 08 Jun 2017 | Published: 05 Apr 2017
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TOPICS:  CIOs

What Does the Future Hold for ITSM
sponsored by Cherwell
MICROSITE:Is your digital transformation effort going to fail? Do you have a strategy in place to help your initiative evolve to incorporate IT service management best practices? Read on to uncover the top five areas you will need to focus on in order to avoid failure with your digital transformation initiative.
Posted: 07 Jun 2017 | Published: 07 Jun 2017
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5 Focus Areas for Evolving Your ITSM Strategy to Drive Business Growth
sponsored by Cherwell
RESOURCE:Digital transformation is something that your organization is going to have to deal with if it hasn't already. There's no way to avoid it and stay competitive in today's marketplace. Read on to uncover the top five areas you will need to focus on in order to avoid failure with your digital transformation initiative.
Posted: 07 Jun 2017 | Published: 31 Dec 2015
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Make the Move to Modern, Agile IT Service Delivery
sponsored by Cherwell
PRODUCT OVERVIEW:Discover a service management vendor that provides a powerful and flexible IT service management platform for service desk teams that need to move fast and can't afford to be constrained by technology.
Posted: 06 Jun 2017 | Published: 06 Jun 2017
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IT Service Management 2020: 15 Tech Leaders Share their Insights on Next-Gen ITSM
sponsored by Cherwell
EBOOK:Your organization's ability to compete hinges on your IT service management strategy, and embracing the digital opportunities that lay ahead. Take a look at this testimonial to see what 15 leading CIOs are doing to keep their organizations ahead of the transformation curve, and what you should do to keep up.
Posted: 02 Jun 2017 | Published: 02 Jun 2017
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TOPICS:  CIOs

How to Establish Modern IT Service Support Without Breaking the Bank
sponsored by Cherwell
WHITE PAPER:Modern users digital literacy depends on bringing their own devices and applications into the workplace, so how can IT appease users without being pushed over the edge? This white paper outlines four key steps to strengthen IT enablement by developing an ongoing dialogue with users, customers, and partners.
Posted: 30 May 2017 | Published: 30 May 2017
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It's ITIL and DevOps, not ITIL or DevOps
sponsored by Cherwell
EGUIDE:This e-guide covers where most IT organizations go wrong with their ITSM approach. Learn how to keep your employees from working around IT to crash your DevOps and ITIL combination before it takes off.
Posted: 19 May 2017 | Published: 15 May 2017
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Putting the Ops in DevOps
sponsored by Cherwell
EGUIDE:Production IT takes up just as much namespace as the development side of DevOps, but is often left out of the actual movement. This e-guide covers what it takes for your organization to incorporate your production IT team into your DevOps operations and discover why it has been ignored for so long.
Posted: 19 May 2017 | Published: 16 May 2017
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Revive Failed ITSM Projects and Strengthen New Ones
sponsored by Cherwell
EGUIDE:This e-guide dives into what it takes to get an ITSM implementation off the ground and what it takes to ressurect a failed project. Access now and you will also see 5 common bimodal IT myths busted.
Posted: 08 May 2017 | Published: 01 May 2017
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5 Ways State and Local Government Organizations Can Thrive with the Right ITSM Solution
sponsored by Cherwell
WHITE PAPER:In a government organization, you don't always have the time or budget afforded to those in the private sector. You need an ITSM solution that works efficiently and effectively. Access this whitepaper for 5 priorities to look for when purchasing your own ITSM solution.
Posted: 13 Apr 2017 | Published: 31 Dec 2016
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TOPICS:  IT Management

3 Ways IT Can Accelerate Business Success
sponsored by Cherwell
WHITE PAPER:This e-book explains how to accelerate business success in three areas—modernizing your self-service portal, collecting and using value-added metrics, and implementing data integration for actionable IT intelligence. You will learn how to keep up with business and deliver results that contribute to the bottom line.
Posted: 13 Apr 2017 | Published: 13 Apr 2017
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How to Effectively Operate a Bimodal IT Strategy
sponsored by Cherwell
EGUIDE:There are a lot of myths surrounding bimodal IT strategies, either that mode 1 is outdated and mode 2 is the future, or mode 1 is always on-prem and mode 2 is always in the cloud, but these myths don't always turn out to be true. Access this e-guide to learn what the benefits of a bimodal IT strategy might be in your organization.
Posted: 12 Apr 2017 | Published: 12 Apr 2017
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IT Service Management Goes to School
sponsored by Cherwell
EBOOK:IT teams are being tasked with doing more with less, as tech issues just keep growing, so what do you do? This is where ITSM comes in. Access this e-book to read case studies from 9 leading colleges from across the U.S. to see how each implemented ITSM tools to tackle challenges common to most businesses.
Posted: 12 Apr 2017 | Published: 29 Dec 2016
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