WHITE PAPER:This white paper explores how 2 large organizations leveraged their service desk platform by using configuration instead of coding to speed deployment and quickly add changes. Read on to see their results and how this software can benefit your IT organization.
WHITE PAPER:Today, organizations can enjoy similarly substantial benefits by migrating their IT service management functions to a software-as-a-service (SaaS) model. Continue on to this paper to explore a service desk offering that will help you bring the benefits of SaaS to your IT service management function.
TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific Web sites, events and magazines