SERVICEPower

CASE STUDY: Service organizations are becoming increasingly aware of the need to automate their field service operations, which includes the introduction of scheduling, route optimization, and mobile technology.

Posted: 25 Jun 2008 | Published: 01 Jun 2008

CASE STUDY: Quality Store investigated the market and selected an integrated retail scheduling system from SERVICEPower and this solution provides guaranteed appointments for the designers.

Posted: 25 Jun 2008 | Published: 23 Jun 2008

BOOK: This benchmark study shows that forward-thinking companies have taken strategic actions to achieve service excellence by accurately forecasting service demand and effectively planning and provisioning service resources to meet that demand.

Posted: 20 Mar 2008 | Published: 01 Aug 2007

SOFTWARE LISTING: At ServicePower our focus is on providing technology solutions and industry expertise that enable service businesses to operate with peak efficiency. Our commitment to improving efficiency through the entire service life cycle, results in a service...

Posted: 29 Feb 2008 | Published: 27 Feb 2008

BOOK: Bookended by the OEM and the end-customer, service networks can be comprised of multiple organizations like 3PLs, contract field service outfits, contract manufacturers, distributor partners, and even other OEMs.

Posted: 28 Feb 2008 | Published: 01 Mar 2006

WHITE PAPER: A large field service force is the primary cost in a service organization, yet it is only relatively recently that IT tools have been available to maximize the productivity of this part of the organization.

Posted: 28 Feb 2008 | Published: 29 Apr 2003

WHITE PAPER: A key element and requirement for optimization is the ability to manage field resources.

Posted: 28 Feb 2008 | Published: 01 Jan 2005