All resources sponsored by:

LogMeIn, Inc.

7 Matches
Shift to Remote IT Services Alleviates Support and Help Desk Headaches
sponsored by LogMeIn, Inc.
WHITE PAPER:To meet the challenges for today's support desks, IDG Research has suggested that organizations implement remote IT support services. Learn more about remote IT support services and the benefits it can provide your enterprise.
Posted: 17 May 2017 | Published: 23 Dec 2016
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How to Select The Right Remote Support Tool
sponsored by LogMeIn, Inc.
WHITE PAPER:Workforce transformation has brought upon a need for flexibility, simplicity, and a scalable remote support technology, but which tool fits the bill? Inside, learn what 6 features are key to consider when deciding on a remote support tool.
Posted: 16 May 2017 | Published: 16 May 2017
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Support Services and Customer Engagement: What's Changing?
sponsored by LogMeIn, Inc.
RESEARCH CONTENT:The traditional support organization focused on break/fix is a thing of the past. The successful support organization of 2017 and beyond is one focused on the overall customer experience. Learn about the current state of support services, including how to strengthen your customer experience and engagement strategy.
Posted: 15 May 2017 | Published: 15 May 2017
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The 7 Types of Sales Representatives & Which Performs Best
sponsored by LogMeIn, Inc.
WHITE PAPER:What are the qualities of a successful customer representative? In this short research report summary, discover the 7 different profiles of reps, and learn which profile is most likely to be hired, and which has been identified as the best performer.
Posted: 12 May 2017 | Published: 12 May 2017
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Legacy Tools: Not Built for Today's Helpdesk
sponsored by LogMeIn, Inc.
WHITE PAPER:Explore the challenges of a remote and mobile workforce and find out information to choosing new helpdesk support tools to meet the needs of all your employees.
Posted: 24 Jan 2012 | Published: 24 Jan 2012
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Legacy Remote Control Tools: Not Built for Today’s Helpdesk
sponsored by LogMeIn, Inc.
WHITE PAPER:This paper explores the challenges and hidden costs of supporting a remote workforce with legacy tools. In addition, it identifies best practices that decision makers can use to choose enterprise helpdesk support tools that better meet the needs of remote employees, while helping to reduce costs.
Posted: 17 Jan 2011 | Published: 11 Jan 2011
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Legacy Tools: Not Built for Today's Helpdesk
sponsored by LogMeIn, Inc.
WHITE PAPER:This paper explores the challenges of supporting a remote workforce with legacy tools and the hidden costs of these tools. In addition, it identifies best practices that decision makers can use to choose enterprise helpdesk support tools that better meet the needs of remote employees, while helping to cut costs.
Posted: 16 Sep 2009 | Published: 16 Sep 2009
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