All resources sponsored by:

LogMeIn, Inc.

23 Matches
Advanced Technologies Key to Next-Gen Contact Centers
sponsored by LogMeIn, Inc.
EGUIDE:Access this helpful e-guide to learn how to improve customer experience by equipping contact center agents with the right tools and technologies. Discover why Forrester Research analyst Art Schoeller recommends an "outside-in approach" to acquiring new contact center technologies, and explore his key considerations for adopting new tools
Posted: 27 Mar 2014 | Published: 27 Mar 2014
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A More Social Contact Center
sponsored by LogMeIn, Inc.
EGUIDE:This expert e-guide describes the importance of developing a formal social media strategy and leveraging WFM software to manage social media contact center volume. Also, see what's on Comcast Corp.'s 10-step "cheat sheet" for building a social call center strategy.
Posted: 25 Mar 2014 | Published: 25 Mar 2014
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Collaboration Services: Decision Criteria and 10 Questions to Ask Your Potential Collaboration Vendors
sponsored by LogMeIn, Inc.
EGUIDE:This expert E-Guide from SearchUnifiedCommunications.com details the ten questions you should ask any potential collaboration vendor and offers a five-step process that will help you pick out the best products to create your collaboration architecture.
Posted: 19 Apr 2013 | Published: 19 Apr 2013
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The Evolution of Collaboration: Tying the Knot with UC
sponsored by LogMeIn, Inc.
EGUIDE:In this E-Guide from SearchUnifiedCommunications.com, we explore the evolving relationship between unified communications (UC) and collaboration and explain why UCC is a match that can benefit any organization.
Posted: 17 Apr 2013 | Published: 17 Apr 2013
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The Consumerization of IT 101
sponsored by LogMeIn, Inc.
EGUIDE:Access this expert briefing to get answers to your most pressing questions concerning the consumerization of IT.
Posted: 15 Feb 2012 | Published: 14 Feb 2012
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Considering a BYOPC Strategy: A Q&A
sponsored by LogMeIn, Inc.
EGUIDE:Discover the concerns, opportunities, and benefits of enabling a BYOPC initiative in your workplace, including why enforcing a strict policy beforehand is essential to its success.
Posted: 10 Feb 2012 | Published: 09 Feb 2012
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Best Practices for Mobile Device Support
sponsored by LogMeIn, Inc.
WHITE PAPER:Uncover the driving growth of mobile devices in the workplace and four best practice tips for how your business can support mobile devices.
Posted: 08 Feb 2012 | Published: 08 Feb 2012
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Best Practices for Mobile Device Support
sponsored by LogMeIn, Inc.
WHITE PAPER:Access today’s whitepaper to learn more about the best practices for mobile devices support and a solution that can help you make your mobile support be better – and smarter.
Posted: 01 Feb 2012 | Published: 01 Feb 2012
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Key Differences Between Remote Desktop Access vs. Mobile Access
sponsored by LogMeIn, Inc.
EGUIDE:In this essential e-guide, expert Brian Madden discusses some of the key differences between remote desktop access and mobile access. Find out how these solutions use different technologies for various use cases, and discover tools that enable the right remote desktop accessibility to fit your user’s needs.
Posted: 01 Feb 2012 | Published: 01 Feb 2012
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Legacy Tools: Not Built for Today's Helpdesk
sponsored by LogMeIn, Inc.
WHITE PAPER:Explore the challenges of a remote and mobile workforce and find out information to choosing new helpdesk support tools to meet the needs of all your employees.
Posted: 24 Jan 2012 | Published: 24 Jan 2012
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LogMeIn Rescue Case Study: Improving Remote Assistance Efficiency at Sophos
sponsored by LogMeIn, Inc.
WHITE PAPER:Sophos chose LogMein Rescue to help them improve their remote assistance efficiency .LogMeIn Rescue has made the job of administering their remote assistance tool much easier, but it also impacts the tech and the end customer.
Posted: 27 Jul 2011 | Published: 27 Jul 2011
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Transforming the Help Desk with Remote Support Services
sponsored by LogMeIn, Inc.
WHITE PAPER:This whitepaper looks at the challenges and solutions for providing technical support to customers. Learn about a support solution offering full support to customers remotely while tracking end-user feedback for start-ups to large organizations.
Posted: 27 Jul 2011 | Published: 27 Jul 2011
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Humanising the Service Desk
sponsored by LogMeIn, Inc.
WHITE PAPER:Due to technological advances, managers are considering how they operate Service Desks and how they can improve the way they support customers. In this paper, identify key ways to keep the Service Desk human while ensuring customer service stays front and centre.
Posted: 10 May 2011 | Published: 10 May 2011
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LogMeIn Rescue: Transforming the Help Desk with Remote Support Services
sponsored by LogMeIn, Inc.
CASE STUDY:Learn how IRIS, a private software company in the UK that supplies business management solutions, was able to support both large and small organisations in overcoming their technical incidents with remote support software solutions. Uncover why they chose this approach and how it’s helping their company flourish.  
Posted: 09 May 2011 | Published: 09 May 2011
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E-Guide: Expert tips for utilizing mobile access and VDI
sponsored by LogMeIn, Inc.
EGUIDE:Mobile devices are starting to support virtual desktop infrastructure (VDI) clients, leaving many managers wondering just how practical they are.  This e-guide highlights using a mobile device as a VDI client, accessing mobile UC with virtual desktops, and uncovers top challenges you should watch for.
Posted: 03 May 2011 | Published: 03 May 2011
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LogMeIn Rescue
sponsored by LogMeIn, Inc.
TRIAL SOFTWARE:LogMeIn Rescue lets internal and external IT provide on-demand remote support for PCs, Macs or smartphones. Now IT can access and control the device, to diagnose and solve the problems quickly and securely anytime, anywhere.
Posted: 02 May 2011 | Premiered: 02 May 2011
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5 Best Practices for Smartphone Support: The Enterprise Guide to Smart Support for Smart Devices
sponsored by LogMeIn, Inc.
WHITE PAPER:This paper features real-world examples from US enterprises on how the benefits of keeping mobile devices functioning without interruption are felt on every level of business.
Posted: 20 Apr 2011 | Published: 20 Apr 2011
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Legacy Remote Control Tools: Not Built for Today’s Helpdesk
sponsored by LogMeIn, Inc.
WHITE PAPER:This paper explores the challenges and hidden costs of supporting a remote workforce with legacy tools. In addition, it identifies best practices that decision makers can use to choose enterprise helpdesk support tools that better meet the needs of remote employees, while helping to reduce costs.
Posted: 17 Jan 2011 | Published: 11 Jan 2011
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LogMeIn Central
sponsored by LogMeIn, Inc.
TRIAL SOFTWARE:Access, manage, monitor and automate tasks on all your computers from one central console
Posted: 17 Dec 2010 | Premiered: 17 Dec 2010
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Case Study: ABS Associates, Inc. Gains More Cost-Effective and Streamlined Remote Support with LogMeIn Rescue
sponsored by LogMeIn, Inc.
CASE STUDY:Learn how ABS Associates used LogMeIn Rescue for cost-effective remote support that's easy for technicians, easy for remote customers, and establishes fast connections.
Posted: 12 Nov 2010 | Published: 12 Nov 2010
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Midmark Aims for Excellence with Efficient Products and Support
sponsored by LogMeIn, Inc.
CASE STUDY:Find out how healthcare equipment and diagnostic product vendor, Midmark, uses LogMeIn Rescue to give helpdesk support to internal and external users, and customers worldwide on their PC's, Macs and smartphones.
Posted: 16 Sep 2009 | Published: 16 Sep 2009
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Legacy Tools: Not Built for Today's Helpdesk
sponsored by LogMeIn, Inc.
WHITE PAPER:This paper explores the challenges of supporting a remote workforce with legacy tools and the hidden costs of these tools. In addition, it identifies best practices that decision makers can use to choose enterprise helpdesk support tools that better meet the needs of remote employees, while helping to cut costs.
Posted: 16 Sep 2009 | Published: 16 Sep 2009
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How To Profit with Remote Support
sponsored by LogMeIn, Inc.
WEBCAST:Sponsored by LogMeIn, Inc., this Webcast will arm you with a real-world approach for growing your IT services business.
Posted: 24 May 2007 | Premiered: Jun 4, 2007, 09:00 EDT (13:00 GMT)
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