All resources sponsored by:

LogMeIn, Inc.

17 Matches
Rising IT Complexity Makes Remote Support Essential in Europe
sponsored by LogMeIn, Inc.
WHITE PAPER:Growing end-user expectations and the increasingly complex IT landscape are creating new challenges and pushing IT support operations to adapt. This white paper analyses a solution that functions quickly and reliably, helping to reduce the time spent resolving individual support tickets by giving support staff ability to prepare support request.
Posted: 28 Nov 2016 | Published: 01 Oct 2016
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Find Out how LogMeIn Rescue Stacks Up To The Competition
sponsored by LogMeIn, Inc.
WHITE PAPER:In this one-page resource to discover how LogMeIn rescue compares to one of its top competitors in 6 key categories, and find out what customers are saying about their experience with the program.
Posted: 19 Oct 2016 | Published: 19 Oct 2016
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Ease Support, Deployment, and Training with Video-Aided Remote Support Tools
sponsored by LogMeIn, Inc.
WHITE PAPER:This white paper discusses how remote support IT services can alleviate some of the growing challenges in managing devices. Included are the results of a survey that indicates how CIOs how deploying remote IT support as a way to alleviate some of technology management problems.
Posted: 14 Oct 2016 | Published: 14 Oct 2016
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5 Critical KPIs For Field Service Success
sponsored by LogMeIn, Inc.
WHITE PAPER:This report identifies the KPIs that you can leverage to improve your business, regardless of your industry. Access now to learn more about these indicators.
Posted: 12 Oct 2016 | Published: 12 Oct 2016
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Revolutionizing Support Interactions with Video
sponsored by LogMeIn, Inc.
WHITE PAPER:Learn how managers should evaluate new video support products coming onto the market. It also helps you implement the tools into your current deployment.
Posted: 12 Oct 2016 | Published: 26 May 2015
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Survey Says: LogMeIn Rescue comes Highly Recommended
sponsored by LogMeIn, Inc.
RESOURCE:This survey result identifies which remote support system stands above the rest in the estimation of users.
Posted: 12 Oct 2016 | Published: 12 Oct 2016
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Remote IT Support Services Lending a Helping Hand to IT Help Desk Staff
sponsored by LogMeIn, Inc.
WHITE PAPER:With the majority of IT decision makers and influencers from across the U.S. using a remote support solutions, it is of high importance to make sure the support system you choose is dependable. This white paper offers an analysis of the most important aspects to consider when using remote support tools.
Posted: 09 Aug 2016 | Published: 01 Aug 2015
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Clientless Remote Support: Independent Review
sponsored by LogMeIn, Inc.
WHITE PAPER:This paper examines the business advantages of adopting video-aided remote support tools. With rapid investments in IOT taking place now, and the need for devices and systems to talk to each other, understanding remote support tools is more important than ever.
Posted: 09 Aug 2016 | Published: 31 Jul 2015
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The State of Support Services
sponsored by LogMeIn, Inc.
WHITE PAPER:Support service organizations must focus on support services transformation this year in 4 distinct areas to alleviate the pressure on executives and to ensure success. Access this white paper that details these 4 areas due for transformation and that highlights a tool that delivers on-demand remote support to users and devices anywhere, anytime.
Posted: 08 Aug 2016 | Published: 16 Aug 2016
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Clientless Remote Support Software: A Key Service Desk Tool to Drive User Satisfaction and Productivity
sponsored by LogMeIn, Inc.
CASE STUDY:Discover how clientless remote software is changing the way two enterprises manage their devices to support end users in a holistic manner. Further, you'll see how security, features sets, and strong relationships underpin these tools.
Posted: 08 Aug 2016 | Published: 30 Oct 2015
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A Shift to Remote IT Services Alleviates Support and Help Desk Headaches
sponsored by LogMeIn, Inc.
WHITE PAPER:This infographic identifies the diverse demands of the end user, as well as the multifaceted world of modern computing, and how you can manage these challenges through remote IT support services.
Posted: 05 Aug 2016 | Published: 05 Aug 2016
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How To Select The Right Remote Support Tool
sponsored by LogMeIn, Inc.
RESOURCE:Organizations like yours need modern help desk tools to provide quick resolutions to ever-evolving pains, improve user productivity, and align appropriately with the transforming workforce. But let's be real, selecting the right remote support tool for your organization is hard. Learn 6 key features to look for in remote support tools.
Posted: 04 Aug 2016 | Published: 31 Dec 2015
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What Matters Most in a Remote Support Tool
sponsored by LogMeIn, Inc.
WHITE PAPER:Explore survey results of IT decision makers across the US using remote support tools. Discover what 6 features and functionalities matter most in their remote support software.
Posted: 24 May 2016 | Published: 31 Dec 2015
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Video Collaboration in the Field: Resolve Issues Faster
sponsored by LogMeIn, Inc.
WHITE PAPER:As customer expectations rise and competition becomes more intense, service organizations need a way to resolve issues faster. Explore how collaborative video tools can improve issue resolution and deliver better customer experiences.
Posted: 24 May 2016 | Published: 31 Jul 2015
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Legacy Tools: Not Built for Today's Helpdesk
sponsored by LogMeIn, Inc.
WHITE PAPER:Explore the challenges of a remote and mobile workforce and find out information to choosing new helpdesk support tools to meet the needs of all your employees.
Posted: 24 Jan 2012 | Published: 24 Jan 2012
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Legacy Remote Control Tools: Not Built for Today’s Helpdesk
sponsored by LogMeIn, Inc.
WHITE PAPER:This paper explores the challenges and hidden costs of supporting a remote workforce with legacy tools. In addition, it identifies best practices that decision makers can use to choose enterprise helpdesk support tools that better meet the needs of remote employees, while helping to reduce costs.
Posted: 17 Jan 2011 | Published: 11 Jan 2011
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Legacy Tools: Not Built for Today's Helpdesk
sponsored by LogMeIn, Inc.
WHITE PAPER:This paper explores the challenges of supporting a remote workforce with legacy tools and the hidden costs of these tools. In addition, it identifies best practices that decision makers can use to choose enterprise helpdesk support tools that better meet the needs of remote employees, while helping to cut costs.
Posted: 16 Sep 2009 | Published: 16 Sep 2009
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