Touchtone Corporation

WHITE PAPER:   Posted: 26 Jun 2008 | Published: 01 Jun 2008

SUMMARY: One of the most difficult, yet critical components of a CRM implementation is the selling of the CRM to the sales team, as this paper offers some advice on how to succeed in that endeavor.

WHITE PAPER:   Posted: 10 Jun 2008 | Published: 01 May 2008

SUMMARY: One of the roles of a good CRM is to enable more productive interactions with customers.

WHITE PAPER:   Posted: 16 May 2008 | Published: 01 May 2008

SUMMARY: Why should a company implement a CRM application when it already has contact management software? This paper examines the advantages of a CRM system over simple Contact management, and shows how CRM can contribute to a company's profitability.

WHITE PAPER:   Posted: 01 May 2008 | Published: 01 May 2008

SUMMARY: This paper examines the options you have when picking a CRM application. It discusses the different options -- hosted or Software-as-a-Service, or an in-house, Windows-based solution. It pays particular attention to IBM business application users.

PRODUCT OVERVIEW:   Posted: 18 Apr 2004 | Published: 15 Apr 2004

SUMMARY: Wintouch eCRM is an enterprise-wide customer service, sales force and marketing automation software suite for the AS/400 - iSeries platform.

PRESS RELEASE:   Posted: 18 Apr 2004 | Published: 01 Jan 2004

SUMMARY:Touchtone Corporation, a leading developer of native OS/400 software for the IBM iSeries – AS/400 announced that Wintouch eCRM 6.0 is now accessible using Mac OS X.

PRODUCT OVERVIEW:   Posted: 18 Apr 2004 | Published: 15 Apr 2004

SUMMARY:Wintouch eCRM is an enterprise-wide customer service, sales force automation and marketing automation solution. Small and midsize companies need a way to improve sales performance, customer satisfaction and marketing results and Wintouch eCRM can deliver.

PRODUCT OVERVIEW:   Posted: 18 Apr 2004 | Published: 15 Apr 2004

SUMMARY:Wintouch Online CRM is a Customer Relationship Management, Customer service, Sales Force Automation and Marketing Automation solution, available over the Internet on an Application Service Provider (ASP) basis, or simply put, a monthly rental by the user.

PRESS RELEASE:   Posted: 18 Apr 2004 | Published: 15 Oct 2003

SUMMARY:Touchtone Corporation, a leading developer of native OS/400 software for the IBM iSeries – AS/400 announced the release of Version 6.0 of Wintouch eCRM.