PRESS RELEASE: Posted: 09 Nov 2003 | Published: 01 Nov 2003
SUMMARY:SupportSoft, Inc. today announced the successful deployment of SupportSoft's Knowledge Center Suite within Cox Communications, a Fortune 500 and leading cable communications company.
PRESS RELEASE: Posted: 09 Nov 2003 | Published: 01 Nov 2003
SUMMARY:SupportSoft, Inc. and Comcast announced today that Comcast High-Speed Internet has deployed SupportSoft's new LiveAssist solution to provide faster, high quality broadband customer service through enhanced online chat and Web push functionality.
PRESS RELEASE: Posted: 09 Nov 2003 | Published: 01 Nov 2003
SUMMARY:SupportSoft today introduced the latest version of its Auto Discovery and Metering (ADM) software featuring new ClearView Analytics technology.
PRESS RELEASE: Posted: 09 Nov 2003 | Published: 01 Nov 2003
SUMMARY:The SupportSoft RTSM platform, serves as the technology foundation for all of SupportSoft's products, helping enterprises operating in real-time avoid or resolve technology-related problems by automating technical support.
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