This paper explores the implications of the emerging economic slowdown for IT and telecom managers and lays out strategies for proactively managing through the downturn. (White Paper - May 1, 2008)

Advances in technology are undermining the ability to identify the location of a caller dialing 911. This whitepaper looks at the technical issues, the regulatory environment, and the steps that Avaya is taking to address the E911 challenge. (White Paper - June 1, 2008)

How can you improve the efficiency of your business processes? What is the strategic approach that will deliver a competitive advantage today? Discover answers here in the Essential Managers Guide for Intelligent Communications. (White Paper - June 5, 2008)

The purpose of this study is to provide readers with a framework to evaluate the potential financial impact of Avaya IP Telephony solutions specifically for the branch environment within their organizations. (White Paper - March 31, 2007)

As technical barriers are eliminated and more organizations begin to adopt Internet protocol based telephony, companies are finding there are demonstrable, real-world total cost of ownership (TCO) advantages associated with implementing IPT solutions. (White Paper - January 1, 2007)

Technology for the sake of technology is not the endgame. The benefits that are derived in workplace environments are driving many companies to transform operations into more productive, cost-effective, secure and customer-centric operations. (White Paper - August 1, 2007)