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	Mobility Trends in Financial Services Recent Avaya-sponsored research conducted by Forrester Consulting on unified communications in financial services revealed that 50% of financial services employees are mobile 25% of the time during the work week. Read this for the details. (White Paper - August 22, 2008)

	Essential Manager's Guide: Intelligent Communications How can you improve the efficiency of your business processes? What is the strategic approach that will deliver a competitive advantage today? Discover answers here in the Essential Managers Guide for Intelligent Communications. (White Paper - June 5, 2008)

	Roadmap for Implementing a Multi-Site IP Contact Center Explore a three-part guide to identifying the potential presented by Internet Protocol (IP), building a business case for migration to IP and ultimately designing and implementing an IP infrastructure. (White Paper - March 1, 2007)


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