A new CIO brings process and the latest IT to Canada's largest electrical distributor. (Journal Article - October 1, 2007)

Keeping It Informal. My absolute worst performance appraisal experience went like this: My boss's assistant telephoned me to schedule a meeting with my supervisor. (Journal Article - July 1, 2007)

When employee work styles or poor soft skills imperil performance, you gotta do something: rehab or reject. (Journal Article - May 1, 2007)

"Organization" is a great word. On the one hand, it stands for the practice of being organized -- that is, having processes by which you get things done and places to put the things you create. (Journal Article - April 1, 2007)

Faced with a tough business question? Tap into your "network of nerds." (Journal Article - February 1, 2007)

It's time to ask, "What is critical for IT to deliver, and what IT functions are just plain stupid?" (Journal Article - January 1, 2007)

When sales spike, CIOs must hit the ground running. (Journal Article - December 1, 2006)

Adaptability, not fierce adherence to rules, is the name of the IT game. (Journal Article - November 1, 2006)

Imagine arriving at your new company knowing you're next in line for the CIO job. The succession plan is set, then suddenly the current CIO falls out of favor and leaves. (Journal Article - October 1, 2006)

Paul Newman starred as an irrepressible inmate in a Southern prison in the 1967 movie Cool Hand Luke. In one scene, Strother Martin playing the captain of Road Prison 36, shakes his head at the recently captured, leg-ironed prisoner. (Journal Article - October 1, 2005)

To prosper as a commercial construction firm in Silicon Valley, $700-million Rudolph and Sletten Inc. has to be as technically savvy as its customers. (Journal Article - October 1, 2005)

This year the Dolphins went live with Hyperion's CRM product. Though this is standard software fare in many industries, fewer than half the teams in the NFL have implemented such systems. (Journal Article - October 1, 2005)

Why is it that IT people struggle with CRM (customer relationship management) systems but excel at ERP (enterprise resource planning) or other operational systems? (Journal Article - October 1, 2005)

The data collected regarding the executives with whom CIOs spend their time and their own assessment of relationship quality unambiguously demonstrate that IT and marketing execs are strangers to one another. (Journal Article - October 1, 2005)

Sales rising, stock soaring, Red Robin Gourmet Burgers Inc. owes much of its success to smart business decisions backed by swift technology execution. (Journal Article - August 1, 2005)

Palmetto Health's successful project lands it squarely among the 10 winners of this year's Nucleus Research/CIO Decisions Technology ROI Awards. (Journal Article - August 1, 2005)

To aid project managers and sponsors, we have devised a list of vital signs for gathering timely project intelligence. (Journal Article - August 1, 2005)

The IT department has what the business needs--clean, relevant data--to minimize risk and stay competitive in an industry that isn't facing acts of God as much as it's facing acts of capitalism. (Journal Article - August 1, 2005)

The ability of IT leaders to speak convincingly about measuring the business value of their contributions has never been more suspect. (Journal Article - July 1, 2005)

When FFF Enterprises Inc. grew sales by 400% in four years, the need for IT to support this rapid growth began mushrooming out of control. (Journal Article - July 1, 2005)

Everyone seems to agree that IT in the future will be changing in size, shape and scope, what they don't agree on is the direction of that change. (Journal Article - June 1, 2005)

Credibility, like integrity, is really quite personal, it's the power to elicit belief in others, to instill an abiding trust that you'll do what you say. (Journal Article - June 1, 2005)

Somewhere along a salmon-run river on the Kenai Peninsula, Alaska, Frank Bonetto raised his rifle and coolly fired a warning shot over the head of an approaching grizzly bear. (Journal Article - June 1, 2005)

The next generation of IT leaders has some current CIOs worried, what's wrong with these newcomers? (Journal Article - May 1, 2005)

There is a recurring theme around that core connection between IT and business. (Journal Article - May 1, 2005)