The ability of IT leaders to speak convincingly about measuring the business value of their contributions has never been more suspect. (Journal Article - July 1, 2005)

To prosper as a commercial construction firm in Silicon Valley, $700-million Rudolph and Sletten Inc. has to be as technically savvy as its customers. (Journal Article - October 1, 2005)

Why is it that IT people struggle with CRM (customer relationship management) systems but excel at ERP (enterprise resource planning) or other operational systems? (Journal Article - October 1, 2005)

When employee work styles or poor soft skills imperil performance, you gotta do something: rehab or reject. (Journal Article - May 1, 2007)

To aid project managers and sponsors, we have devised a list of vital signs for gathering timely project intelligence. (Journal Article - August 1, 2005)

The next generation of IT leaders has some current CIOs worried, what's wrong with these newcomers? (Journal Article - May 1, 2005)

Paul Newman starred as an irrepressible inmate in a Southern prison in the 1967 movie Cool Hand Luke. In one scene, Strother Martin playing the captain of Road Prison 36, shakes his head at the recently captured, leg-ironed prisoner. (Journal Article - October 1, 2005)

When FFF Enterprises Inc. grew sales by 400% in four years, the need for IT to support this rapid growth began mushrooming out of control. (Journal Article - July 1, 2005)

Adaptability, not fierce adherence to rules, is the name of the IT game. (Journal Article - November 1, 2006)

There is a recurring theme around that core connection between IT and business. (Journal Article - May 1, 2005)