A new CIO brings process and the latest IT to Canada's largest electrical distributor. (Journal Article - October 1, 2007)

Keeping It Informal. My absolute worst performance appraisal experience went like this: My boss's assistant telephoned me to schedule a meeting with my supervisor. (Journal Article - July 1, 2007)

When employee work styles or poor soft skills imperil performance, you gotta do something: rehab or reject. (Journal Article - May 1, 2007)

"Organization" is a great word. On the one hand, it stands for the practice of being organized -- that is, having processes by which you get things done and places to put the things you create. (Journal Article - April 1, 2007)

Faced with a tough business question? Tap into your "network of nerds." (Journal Article - February 1, 2007)

It's time to ask, "What is critical for IT to deliver, and what IT functions are just plain stupid?" (Journal Article - January 1, 2007)

When sales spike, CIOs must hit the ground running. (Journal Article - December 1, 2006)

Adaptability, not fierce adherence to rules, is the name of the IT game. (Journal Article - November 1, 2006)

Imagine arriving at your new company knowing you're next in line for the CIO job. The succession plan is set, then suddenly the current CIO falls out of favor and leaves. (Journal Article - October 1, 2006)

This year the Dolphins went live with Hyperion's CRM product. Though this is standard software fare in many industries, fewer than half the teams in the NFL have implemented such systems. (Journal Article - October 1, 2005)