Your company's ability to meet changing customer requirements and drive revenue growth in a continually changing environment is essential. This whitepaper examines the related issues of growth and flexibility from a number of perspectives. (White Paper - August 1, 2007)

Explore how CRM now includes Web 2.0 capabilities that enhance user experience and productivity. Learn more about a highly personalizable, interactive user interface and how it enables content syndication from internal and external data sources. (Podcast - July 15, 2008)

This paper discusses how SAP leverages Web 2.0 in CRM to improve customer experience. It examines SAP’s approach to Web 2.0, and how SAP has incorporated the Web 2.0 technological principles within SAP CRM. (White Paper - June 1, 2008)

Explore how CRM now includes Web 2.0 capabilities that enhance user experience and productivity. Learn more about a highly personalizable, interactive user interface and how it enables content syndication from internal and external data sources. (Webcast - June 18, 2008)

In this white paper, IDC shares why gaining access to the latest SAP solutions can truly accelerate time to value, which in turn can help to achieve business objectives and competitive advantage. (White Paper - January 1, 2008)

Watch this Webcast to learn how companies are using the SAP Customer Relationship Management (SAP CRM) application to build a partner channel network that reduces costs, boosts sales, and enhances processes up and down the value chain. (Webcast - February 4, 2008)

Delivering customer value requires continuing attention and focus if a company is to prosper into the next generation. Learn three essential steps from IDC that companies need to take to sharpen the value proposition they offer to their customers. (White Paper - July 1, 2007)

Discover how enterprise service-oriented architecture (enterprise SOA), allows you to improve your business processes without an expensive IT integration project. (White Paper - January 1, 2006)

This IDC paper examines the related issues of growth and flexibility from a number of perspectives, and how your midsize company can meet changing customer requirements in a continually changing environment. (White Paper - August 1, 2007)