26-page report: Unifying CX in retail

61% of surveyed consumers will pay more for products and services if they believe that they will receive a higher standard of customer service, according to research by Webex CPaaS Solutions.

So, how can retailers deliver a high standard of service for their customers? This 26-page report functions as a guide, exploring:

4 important features of top-tier CX
A roadmap for conversational commerce
7 ways to unify and connect customer experiences
And more

Dig into the report to access the insights in full.

Vendor:: Webex by Cisco
Posted:: Apr 19, 2024
Published:: Apr 19, 2024
Format:: HTML
Type:: Research Content

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