5 reasons why you won’t be replaced by AI
The integration of artificial intelligence (AI) into business operations drives frequent conversations about the potential replacement of human agents. However, considering that humans tend to think in extremes, a more practical outcome is typically the result when fears like this arise.
In fact, there are a variety of reasons why AI is incapable of replacing agents, 5 of which are fleshed out in this blog post. Read on to learn how AI and human agents can work hand in hand to help agents free up their time and focus on their most meaningful work.