Chatbots & virtual agents: CX leader’s guide to AI

As companies continue to consider implementing chatbots and virtual agents into their customer experience (CX) operations, many have realized just how many variations of AI tools are available, making it hard to know which ones are best for your needs.

This article can provide you with insight into the chatbot and virtual agent landscape, walking you through each type with their benefits and challenges, as well as key steps for successful implementation and more effective CX.

Browse the article to learn more.

Vendor:: InflowCX
Posted:: Feb 14, 2024
Published:: Feb 14, 2024
Format:: HTML
Type:: Blog

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