Computer Weekly – 27 May 2014: Targeting the digital customer

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Computer Weekly – 27 May 2014: Targeting the digital customer

In this week’s Computer Weekly, we go behind the scenes of John Lewis’s £40m e-commerce transformation plan to find out how the department store is targeting digital customers in a multichannel world. Starbucks’ European CIO talks about the coffee chain’s IT strategy and the importance of mobile technology. And we evaluate Cisco, HP and Juniper’s plans for virtualised networking. Read the issue now.

How John Lewis managed its £40m web commerce project

With its existing website creaking under the strain of soaring online sales, John Lewis embarked on a £40m IT project to rebuild its e-commerce platform. The website comprised a substantial undertaking that affected every aspect of the business.

Buyer’s guide to alternative networks – part two: After VLANs - managing the new virtualised networks

Managing an ever-changing network landscape calls for as much automation as possible. Can global suppliers Juniper, HP and Cisco provide the answer?

CIO interview: Starbucks keeps mobile strategy fresh as technology changes filter through

Starbucks European IT director Robert Teagle talks about what the coffee company is doing to keep up with the changing demands of its mobile and tech-savvy clientele.

The lessons the NHS must take away from the failures of Choose and Book

NHS England has decided to scrap its £356m outpatient appointment booking system, Choose and Book, despite it being regarded as one of the few successes of the £12.7bn National Programme for IT.

IT recruitment requires diversity

More women need to be involved in the recruitment process to attract and retain female talent into IT, say experts.

Case study: Telecoms firm speeds up security incident response time

Telecoms provider IDT greatly reduces threat exposure by using AccessData’s InSight Platform to automate incident response.

Opinion: TechUK welcomes OFT’s report on procurement of IT in public sector

Many of the issues highlighted by the OFT have been raised by industry with government departments, writes TechUK CEO Julian David.

Vendor:
TechTarget ComputerWeekly.com
Posted:
Feb 8, 2021
Published:
May 27, 2014
Format:
PDF
Type:
Ezine
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