Correlating app performance with customer retention
App performance management is getting more complicated. When just a single dissatisfied -- and vocal -- customer can dictate the rise and fall of an organization, it's high time that today's product managers ensure the performance of their mobile apps, application programming interfaces and Software as a Service.
If managers are realistic, they’ll be quick to acknowledge that manual monitoring of an enterprise application production environment is no longer feasible.
This three-part guide aims to answer the questions facing many product managers today. Take a look at the steps that many managers should take first: load testing and performance monitoring. Additionally, get an in-depth look at the necessity of finding the right metrics, the importance of automation and the sorting and prioritizing of performance issues.