Case Study: IBM helps transform workload management and global system access
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CRM Analytics 101: Harnessing Customer Data for Smarter Business Decisions
By: TechTarget Customer Experience
Type: eGuide
Today, organizations gather large volumes of data about customers from multiple sources. This customer data can exist within the organization, but it’s not always tracked, analyzed or made available to agents as a complete customer history. That’s where CRM analytics comes in.
In the simplest terms, CRM analytics involves drilling into customer data to make smarter business decisions and to offer customers more personalized service. In this expert e-guide, uncover:
- An overview of analytics and what an organization can gain from it
- Steps for making the business case
- The current solution landscape
- Tips for choosing the right platform
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Getting data analytics right
By: TechTarget ComputerWeekly.com
Type: eGuide
Data analytics has become a must-have for organisations across industries, and is being integrated into both operational and business sides of companies. This includes analysing transaction data to make sense of customer buying patterns or to detect fraud, machine data to predict and prevent equipment breakdowns and social media streams to ascertain customer sentiment. In this e-guide, read more about how organisations are moving beyond descriptive analytics, the importance of organizational culture in data analytics initiatives and the top features you should look out for in analytics tools.
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A Computer Weekly buyer's guide to graph databases
By: TechTarget ComputerWeekly.com
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The graph database found notoriety with the revelations of the 2.6TB of data leaked from Panamian law firm Mossack Fonseca. In this 14-page buyer’s guide, Computer Weekly looks at the technology that teases out connections between divergent datasets – and how it is revolutionising data analysis.
Download now for:
- Advice on choosing a graph database from an expanding pool of options
- Insight into how Schleich use graph databases to trace materials
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Global IT Priorities Report 2016
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Top 10 information management stories of 2019
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Big Data and Analytics Applied to Oil and Gas
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AI to advance Swedish military systems
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Computer Weekly – 25 July 2023: Getting comfortable with data
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In this week's Computer Weekly, we talk to the head of IT at furniture retailer DFS about building trust in data. The vulnerabilities in MOVEit software continue to attract new victims – we assess the impact of the breaches. And we find out how online investigators are trawling social media to gather evidence of war crimes. Read the issue now.
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FAQ: Hadoop for BI and Analytics
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Because it's a relatively new technology, Hadoop is surrounded by many myths and most IT professionals have little to no experience with the big data platform. This expert E-Guide aims to dispel common Hadoop misconceptions and offers advice for how to utilize it to drive big data analytics success.
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Executive Interview: Tearing down data silos
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CW APAC: Trend Watch: Database technology
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Computer Weekly – 25 July 2017: How the DVLA is making driving digital
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In this week's Computer Weekly, we hear from the DVLA about how it is becoming a digital hub for motoring and moving away from its legacy IT. Our latest buyer's guide examines the future of data management. And we look at the importance of understanding the small print in your software licensing agreements. Read the issue now.
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CW APAC, April 2021: Trend Watch: IoT in India
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Oracle - Autonomous computing that declines a special name
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In this e-guide, follow Oracle's twin paths to adding AI and delivering software over the cloud – on its own platform and infrastructure as a service, from 2017 to 2018. An over-arching theme of Oracle's case regarding its infusion of machine learning and its declared re-architecting of its cloud delivery has been security, security, security.
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Predictive analytics: Empower business users
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How businesses can win talent war with mobile apps, HR data analytics, and cloud technology
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Becoming more digital has emerged as a ruling concept among forward-looking organisations in recent years. Now, while having multi-channel engagement with customers is a big aspect of digital, so too is attracting and retaining the employees who can make a reality of digital transformation.
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AI & Automation: Turning data into insights
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MicroScope – January 2022: Squaring up to ransomware
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Advanced analytics meld with machine learning to press more value from big data
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In this e-guide we shine the light on a number of case studies taken from around the world of data analytics. We delve into a number of Silicon Valley-based startups that are looking to shake up the data analytics industry as well as glimpsing into the future of AI-based analytics, data visualisation tools and the Australian data analytics market.
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E-Guide: Database Tools for Auditing and Forensics
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Computer Weekly 5 March 2019: Modernising IT at the Bank of England
By: TechTarget ComputerWeekly.com
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In this week's Computer Weekly, we talk to the Bank of England as it starts the modernisation programme for its core system. We look at the rise of DevSecOps and how it can help deal with increasingly complex security threats. And we examine the different approaches to storage for structured and unstructured data. Read the issue now.
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Computer Weekly - 15 February 2022: On a mission to track space junk
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In this week's Computer Weekly, we talk to the space experts tracking orbital debris using graph database technology. We meet the startups taking very different approaches in trying to develop commercial quantum computers. And we ask why it's so difficult to build a data science team and how to overcome the challenges. Read the issue now.
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Computer Weekly 9 April 2019: Using data science at Sainsbury's
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In this week's Computer Weekly, we talk to retailer Sainsbury's about its data science strategy and how it helps the firm better understand customers. We take a detailed look at the evolution of the business intelligence market. And we find out how simulated disaster management can tackle the security skills gap. Read the issue now.
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Computer Weekly - 3 November 2020: The UK government's 'flawed and misleading' Covid-19 data
By: TechTarget ComputerWeekly.com
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In this week's Computer Weekly, the coronavirus data relied upon by the UK government is 'flawed and misleading' say experts – we examine the implications. Ikea talks about how it turned to the cloud to deal with the impact of the pandemic. And we look at the digital transformation under way at credit card giant Capital One. Read the issue now.
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Infographic: The state of data preparation in 2019
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As data preparation tools become increasingly self-service-oriented and cloud-based, more enterprise users are employing them -- and recognizing their importance in their organizations' business intelligence strategies. This infographic shows the state of data preparation in 2019.
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Predictive analytics gains evermore accuracy in guiding enterprises forward
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Predictive analytics can help businesses look for meaningful patterns in data, then build models that forecast what is likely to happen in the future.
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Expert guide: Streaming analytics FAQ
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This expert e-guide provides answers to frequently asked questions about streaming analytics. Learn how streaming analytics complements traditional analytics, whether your enterprise can benefit from streaming analytics, and more.
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CW APAC: Buyer's guide to business intelligence and data analytics
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In this handbook, focused on the use of business intelligence and data analytics in the Asia-Pacific region, Computer Weekly looks at some examples of how making sense of data makes good business sense.
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A Computer Weekly buyer's guide to public open data
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The 11-page buyer's buyers guide looks at the latest the in the publication and use of open data by government and the private sector.
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Your GDPR guide
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Despite the focus on data protection, many organisations are still leaving their data wide open for attack through the digital equivalent of leaving the front door open and the windows unlocked from a hacker perspective.