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Transforming your Contact Center…”SIP-ly” Stated

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Build your business case for NG9-1-1

The next generation of emergency response capabilities is long overdue in the US. Now, the public safety communications system is transitioning from a telephone-driven voice system to a VoIP multimedia-enabled software domain.

Access this white paper for tips on this network transition strategy, and learn how to build a business case that challenges the status quo to fund the transition to an NG9-1-1 end state.

Inside, early adopters are sharing their lessons learned. Find out how they saved millions of dollars annually, and opened the door to public sector modernization and smart cities. 

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    Learn about your possible options for moving towards NBN and away from analog and ISDN2 telephone lines, including:

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    Also inside, you’ll discover:

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    • New certifications for professionals working with Cisco’s Digital Network Architecture
    • The latest Network Innovation Award winner, Aruba ClearPass

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