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Transforming your Contact Center…”SIP-ly” Stated

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6 myths about deploying a new phone system

Many business executives overlook the importance of their phone systems in their efforts to move their businesses steadily forward. But the reality is that your phone system is your lifeline to sales, customer service, and the innovation that drives your business ahead.

This white paper reveals the 6 common myths that prevent businesses from switching phone systems, and the realities of moving to a simple but effective business phone system.

Access now to see how you can deploy a phone system, by dispelling the following myths:

  • Workers don’t care what phones they use
  • Our phone system doesn’t have a big impact on the customer experience
  • And 4 more

These are also closely related to: "Transforming your Contact Center…”SIP-ly” Stated"

  • VoIP comes to call: Overcoming aging PBX infrastructure

    Business today moves at a rapid pace—but oddly enough, voice communication technology lags behind. Many businesses are still relying on aging TDM PBX systems to deliver voice communication to employees. But continuing to invest in aging voice equipment will cost you—systems outages to lost calls affect employee productivity and your customer’s ability to contact you.

    Discover how to improve employee productivity and enhance customer experience—within IT’s budget—by implementing more agile VoIP. Choose the right combo of VoIP for your business—whether hosted or SIP trunk—and examine its multitudinous business benefits.

  • Identifying your VoIP options

    There are two kinds of VoIP in this world, and figuring out which one is best for your budget depends on what your business needs. You need to decide between VoIP service provider offerings: basic hosted VoIP or premium managed VoIP.

    Access this e-book now to get help deciding between a basic, no-frills service that requires a do-it-yourself approach, and a tool with all the bells and whistles, managed for you by a team of experts.

    Read on and discover which approach to VoIP makes the most sense for your enterprise.

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