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Transforming your Contact Center…”SIP-ly” Stated
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Unified communications (UC) environments are constantly evolving, expanding, and improving. No matter if the project is an IP Telephony system rollout or a SBC deployment to support your SIP Trunk strategy, triaging problems fast is essential. IT teams involved in network, server and UC have to be able to collaborate more effectively to identify the root cause of issues in these complex UC environments.
In this brief resource, you will discover how to unify your UC technologies under one management platform to ease UC troubleshooting. Read on now to streamline your UC service delivery by following these guidelines:
- Use a common ASI dataset to improve IT collaboration
- Optimize available bandwidth with management for voice, video, and data applications
- And more