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Computer Weekly 6 September 2011: Download the latest issue of the UK’s leading technology publication, featuring the news, analysis and opinion that matters to IT decision-makers

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Airline IT Trends Survey

The survey captures emerging trends and tracks the progress of well established ones. This year is no exception: the 2009 Airline IT Trends Survey includes new questions to gain an understanding of how current global cost management pressures are influencing IT strategy as well as how airlines are using or planning to use mobile-based services to better facilitate passenger operations. At the same time, the survey continues to track the evolution of IT budgets, passenger services and travel distribution.

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  • Key Insights for Building “Consumerised” End-User Services

     

    Consumerised demand is about ease-of-use in a changing work environment. Many infrastructure organisations are emphasising “bring your own computer” programs, at the expense of missing a more fundamental point. Employees are less concerned over who owns the technology, and place more emphasis on ease-of-use across multiple working environments.


    Organisations should engage “early adopters” to gain insight into leading indicators of productivity barriers and potential solutions. Employees who selfidentify as “early adopters” aren’t necessarily using different  technologies. Rather, early adopters discover more productive uses for technology faster than their peers, and should be co-opted to identify use cases for new technology opportunities.

     

    Its important to tailor service choice to observed need. Rather than expand service options across the board, infrastructure organisations should use data to diagnose where to offer new capabilities, and where technology choice should be restricted to manage total cost.

     

     Click on the button below to download this report

     

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    The Corporate Executive Board identifies the best business solutions to challenging functional and IT management problems facing CIOs. Its solutions are vendor independent and sourced from a vast executive network that spans the C-suite.

     

  • Building consumerised end-user services

     

    This report extract from the Corporate Executive Board, presents key facts and figures on the take up of consumer technology in the workplace, and offers pointers to IT leaders on the best approaches to the growth of consumerisation in the workforce.

    Click on the button below to download this report

     

     

     

     

     

     

     

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