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Building a business case for UCaaS and CCaaS adoption

Independent analyst firm IDC discusses the business benefits of using RingCentral's cloud communications platform in a new report titled "Intelligent Choice: Business Benefits."

Key findings show RingCentral provides a unified communications solution that integrates voice, video meetings, team messaging, and contact center capabilities into one platform. This eliminates the need to manage multiple vendors and contracts. Additional benefits highlighted include increased productivity, reduced costs, and enhanced customer engagement.

To learn more, read the full IDC analyst report.

These are also closely related to: "Cash In On Your Old PBX System"

  • The better hybrid workplace: Why reconfiguring your audio strategy is essential

    As the future of work continues to evolve, and the importance of communication and collaboration increases, reconfiguring collaboration spaces to build the right employee experience is now critical.

    IDC believes that investments to enhance hybrid meetings through audio quality can help your business build an environment where hybrid communication becomes a business enabler, rather than an obstacle to brace for.

    Check out this landing page to find out why it may be time for your organization to redefine your workplace through enhanced audio technology.

  • What to expect in unified communications over the next decade

    When planning for the future of unified communications, most buyers and technology planners are not satisfied with predicting for the year, rather they want to know what the next decade will bring. And the coming decade is expected to be a big one for the world of communications and collaboration.

    This expert E-Guide from SearchUnifiedCommunications.com takes a look at the next ten years and what you can expect from the world of communications and collaboration by the year 2020. Read now to learn how 2020 will usher in feature and function components for IT use, and how the cloud will be utilized more than ever before.

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