You've requested...

Share this with your colleagues:

Download this next:

Analyst's take: Foglight helps telecomms company find savings and boost efficiencies

The company’s 200-member IT application support team monitors more than 1,100 application instances.  The support team diagnoses thousands of technical troubles affecting hardware, operating systems, and databases, which can result in extended business downtimes.  Its 1,800 customer support representatives depend heavily on the availability and performance of these applications to provide its customers with a consistently superior service experience.

These are also closely related to: ""

  • CW+: Analyst's take: The benefits of IBM Cognos software for independent software vendors


    ISVs that choose to embed IBM Cognos software are able to sell additional features and functionality, as well as increase win rates, average deal sizes, and overall revenue.  Because IBM Cognos software has developerfocused features and functionality such as better metadata management and reusable services, these ISVs are also able to reduce their costs.

  • Application Management: Racing Ahead of the Competition

    Modern application management is no simple task. You need to be able to support your business’s complex and ever-changing application requirements, while keeping your applications healthy and functioning.

    But how?

    Learn how the right platform approach to application performance management can help you to:
    • Transcend silos
    • Embrace modern app architectures to operate with speed
    • Use data-driven strategies that empower all your stakeholders

Find more content like what you just read:

  • Mistakes in Cloud Application Deployment

    This expert E-Guide explores the mistakes many organizations make when deploying apps in the cloud and describes how you can avoid making the same issues. In addition, learn why cloud integration is so complicated for today's testers.

    Download

  • The Many Faces of Software Testing

    Read this expertly compiled e-guide to learn how your security testing mangers can educate about, plan for, and validate the communication that is required across the enterprise to make sure that your software is secure and protected.

    Download

  • How to take control of cloud & on premise apps

    This ebook can help you understand how agile your services are today and fnd the shortest and safest path to service agility tomorrow.

    Download

  • The truth about software quality - a global benchmarking study

    This is the first in an annual series of reports highlighting trends in the structural quality of business applications regarding characteristics such as robustness, performance, securit y, and changeability.

    Download

  • Stop neglecting the most important aspect of your business

    This e-guide discusses potential obstacles to managing application security effectively and describes 5 steps for implementing risk-based application security management. Access now and obtain visibility into the state of application security across your enterprise with these tips.

    Download

  • Can augmented intelligence truly protect your mobile and endpoint weak spots?

    Learn how augmented intelligence and cognitive technology, as part of a UEM, can improve mobile security and reduce vulnerabilities, increase workforce productivity, help your organization make more informed decisions, and more.

    Download

  • DevOps in the hybrid cloud: Do more with less

    In this white paper, learn how a DevOps approach for they hybrid cloud can reduce time to customer feedback, increase quality, and much more.

    Download

  • E-Book: Technical Guide on Web Application Firewalls

    Web application firewalls are becoming critical data protection and compliance tools that any security decision maker must understand. SearchSecurity.com presents a comprehensive guide to Web Application Firewalls in which experts examine evaluation criteria, deployment considerations and management issues.

    Download

  • Open source software: Security requirements to consider

    In this expert e-guide, learn about open source security requirements to consider and who should be responsible for security and support. Discover how to keep track of open source software for licensing and security purposes.

    Download

  • Focus: Securing for the future

    2016 saw the rapid increase in the use of ransomware and a resurgence of distributed denial of service (DDoS) attacks using hijacked devices making up the internet of things (IoT) against a background of new and newly-reported breaches of personal information involving an ever-increasing number of online user accounts.

    Download

  • How to ensure HIPAA compliance for containerized apps

    With the advent of microservices it is likely that many new healthcare apps are being built with containers. Discover how to achieve compliance with the HIPAA Security Rule for containerized workloads for healthcare apps.

    Download

  • Proliferating enterprise collaboration tools reshape the workplace

    The market for workplace collaboration tools has exploded. Find out how tools like Chatter, Glip and Microsoft Teams are making businesses more productive.

    Download

  • Securing the mobile enterprise: UEM for dummies

    Learn about unified endpoint management (UEM) and how it helps you manage and secure the growing number of devices, apps, and data within your organization. Discover 5 core features of effective UEM, how to monitor endpoints and end-users, how to protect content and proprietary data, and more.

    Download

  • E-Guide: Prioritizing Application Security Concerns

    Application security has significantly grown and developed in sophistication over the past few years, but so have the threats that seek to wreak havoc on your software. Read this expert e-guide to learn best practices on how to ensure your applications are protected with the highest level of security possible.

    Download

  • CW ASEAN January 2017: Singapore hosts world's first robo-taxis

    In this month's CW ASEAN we take a look at a project to introduce self-driving taxis in Singapore. The autonomous vehicle pilot comes as no surprise as the city state is not shy to try out the latest and greatest digital technology to make life for its people and businesses easier and more productive.

    Download

  • 3 steps to take before visualizing your data

    Creating rich visualizations of your data is a critical step in the analytic process. But creating effective data visuals requires a significant amount of behind-the-scenes work to prepare the data. Explore 3 essential steps to take before you visualize your data.

    Download

  • Apps Revolution

    This report from CSC describes the Apps rEvolution: an evolution in technology that is creating revolutionary business and personal change.

    Download

  • Buyer's Guide to Antimalware

    Companies face complicated buying decisions whenit comes to buying host-based antimalware, starting with whether to purchase a protection suite, andwhat to include in that all-in-one package.

    Download

  • Secure your endpoint devices: Product overview

    Today's end-user devices are comprised of all form factors— everything from smartphones and tablets to laptops and desktops. IT faces the challenge of monitoring, securing and managing all of these end-user devices successfully. Learn how IBM® MaaS360® with Watson™, a cognitive unified endpoint management (UEM) tool, can help overcome this hurdle.

    Download

  • Computer Weekly – 9 August 2016: Will Rio's 4G sink or swim?

    The Rio Olympic games are meant to be the fastest Games ever – not just for the athletes, but also for mobile data speeds. Users will want to upload photos and videos in real time. In this week's Computer Weekly, we investigate how operators are working round Brazil's patchy 4G. We also find out how Glasgow's smart city initiatives are evolving.

    Download

  • Overcome app and device security challenges

    Explore the importance of putting security measures in place to restrict apps, documents and data to specific users and groups, ensuring sensitive data does not end up in the wrong hands. Learn from the education industry on how endpoint management can help you achieve stronger data security.

    Download

  • A buyer's guide to SSL VPN

    In this eBook, learn how next-gen SSL VPNs can meet the needs of BYOD, mobility and cloud applications.

    Download

  • 15 must-haves in an application security scanner

    In this white paper, learn the 15 elements you need to make sure an application scanning vendor has before making a purchasing decision.

    Download

  • Secure access to cloud and mobile apps

    Inside this white paper, learn how IAM can help simplify access to your cloud and mobile apps while increasing security.

    Download

  • Optimising your OmniPayments: Consumers, payments and the future

    Developing a wider Omnichannel strategy can help retailers deliver on the overall shopping experience that the consumers of today and tomorrow expect.

    Download

  • The Top 100 Asian Stars in UK Tech

    The Top 100 Asian Stars in UK Tech list regcognises the UK's top Asian digital influencers in 2015.

    Download

  • Don't let poor tools hold you back from better data analysis

    A good analysis starts with the right data. But you might not have the right tools to get data prepared – tools like Microsoft Excel or writing SQL code. Explore how Alteryx can help you transition from writing code to a drag-and-drop workflow environment to eliminate the challenges presented by writing SQL code, leading to better analytics.

    Download

  • Minority Report: How science fiction is becoming reality

    Customers are urgently looking for the WOW Effect to create awareness and transfer an innovative image. Most digital signage to date has been a video feed or a slide-show, where it is almost like a poster replacement.

    Download

  • E-Guide: PCI DSS 2011: Key themes to watch

    This expert tip pinpoints key observations and common themes related to what’s currently happening with today’s PCI DSS compliance programs and explains what’s in store for the future as companies transition to the PCI DSS 2.0 guidelines.

    Download

  • IT in Europe: Security in the Cloud

    Although cloud computing offers the ability to be flexible and agile at lower costs, many organisations are still hesitant to adopt because of one concern – security. This SearchSecurity.co.UK E-Zine explores the security challenges of cloud computing and offers expert advice for defending against the latest threats and mitigating risks.

    Download

  • Accenture Technology Vision 2012

    Download this report from Accenture to discover the 6 IT technology trends that will impact CIOs in 2012.

    Download

  • 5 considerations for choosing Agile development platforms

    Learn how to evaluate and select an Agile software development platform that best suits your organization by uncovering 5 key criteria to consider.

    Download

  • Expanding the foundation for Apple in the enterprise

    Apple is pursuing a stronger foothold in the enterprise market with many new features and capabilities released in iOS 11. This paper will focus on three key enterprise upgrades and the role of enterprise mobility management (EMM) solutions in managing and deploying some of these new capabilities.

    Download

  • Overcome your CX challenges with cloud-based remote support

    According to IDG, 60% of enterprises say that accessing relevant customer information from CRM systems is challenging. But with access to relevant data, you can gain knowledge that eliminates blind spots to deliver more customized support. Explore how cloud remote support tools can help you deliver compelling customer experiences.

    Download

  • 5 steps to transitioning to your next MDM technology

    Download this resource to discover 5 steps for a successful transition to your next UEM technology and discover how a cognitive UEM technology help your users.

    Download

  • Network cloud visibility for dummies

    You need to ensure the reliability, security, and performance of mission-critical services, but the cloud presents a challenge to network visibility. This e-book, Cloud Visibility For Dummies, will help to answer your top questions when it comes to network management in the cloud era.

    Download

  • Get a 30-Day Free Trial of Array's vAPV Virtual Load Balancer

    Available for leading hypervisors and public clouds, as well for Array's Network Functions Platforms, Array's virtual load balancing solutions support all of the features and functionality of Array's dedicated hardware appliances.

    Download

  • What can Array's vxAG do for your business?

    Check out this resource to unlock a 30-day free trial version of Array's vxAG virtual SSL VPN.

    Download

  • Privileged identity management meets PCI DSS regs: Free trial

    Don't miss your chance to download a free trial of a privileged identity management tool that will help you meet the latest PCI DSS regulatory requirements. Access now to receive guidance on the best deployment option for your business needs, technical support for the duration of the evaluation process, and more.

    Download

  • Paper free – are we there yet?

    In this comprehensive report, AIIM Market Intelligence takes an in-depth look at the amount of paper in the office, the impediments to removing it, the take up of digital mailrooms and multi-channel capture, and the increasing exploitation of mobile and cloud.

    Download

  • Retail's digital future

    This report highlights eight emerging technology trends in retail, some of the pioneering startups making them happen, and the data protection and privacy issues they raise.

    Download

  • How to reduce app risk during mergers and acquisitions

    With the prevalence of open source software in app code nowadays, organizations must be vigilant if they wish to mitigate the risk associated with it during a merger or acquisition. Learn how to ensure that your enterprise isn't at risk of financial and legal pitfalls during mergers and acquisitions stemming from non-compliant software code.

    Download

  • 10 tips for employee security

    Careless employees were the single biggest cause of serious incidents involving data loss or leakage— involved in 1 in 5 serious data breaches. Find 10 tips for employee security to prevent serious incidents at the employee level.

    Download

  • Modern test mgmt software: Integrate tools for faster app dev

    Explore the use of new, agile testing tools to address the increasing pace of innovation and blurred lines between QA and development. Discover tips for evaluating and integrating modern test management software and uncover 5 must-have features, including visual proof of testing, customized integrations, uninhibited workflow, and 2 more.

    Download

  • CW ASEAN - August 2017: Growing the IoT

    Despite the allure of IoT, adoption of the technology is still in its infancy in Southeast Asia. According to an industry survey, 51% of organisations in the region say they still need to better understand the benefits of IoT. In this month's issue of CW ASEAN, we look at the conditions necessary for IoT to gain broader adoption in the region.

    Download

  • Getting to grips with BYOD

    BYOD is proliferating, but the smart move is to recognise that the device is ultimately far less important than the applications it runs and the data it has access to, write analysts Rob Bamford and Clive Longbottom.

    Download

  • Expert E-Book: Data Security and the Cloud

    This e-book will cover encryption and key management, infrastructure risks, data integrity, and access control, all in the context of cloud computing.

    Download

  • A Computer Weekly buyer's guide to operational IT

    In this 14-page buyer's guide, Computer Weekly looks at applying back-office IT to industrial machines, how businesses can further digitise their operations, and how best to tap into data held in mainframes.

    Download

  • Is the cloud compromising your data security?

    Leaders need to secure the aspects of the cloud they can control – identity and information – to protect their intellectual property. Access this white paper to learn the three keys to maintaining control of data security in the cloud.

    Download

  • 8 metrics to sanity check your software asset management tactics

    What does "good" software asset management look like? Uncover 8 ways to measure the strengths and weaknesses of your software asset management program.

    Download

  • Salesforce integration for dummies

    In this e-book, learn some best practices for integrating Salesforce.comwith your other essential business systems. Discover how to navigate your systems integration lifecycle, 10 do's and don'ts when evaluating a Salesforce integration system, and more.

    Download

  • 3 support tool criteria you must know

    Forrester Research recently reported that leaders in providing excellent customer experiences outperformed laggards by 80 percentage points — and outperformed the Standard & Poor 500 Index by 26 percentage points. When customers demand the highest quality of service, you can't afford to be behind your competitors.

    Download

  • The most common security attacks and how to prevent them

    In this research report conducted by Alert Logic, explore an overview of the different types of attacks and how attackers choose their targets. Then, find out how a security-as-a-service (SaaS) provider can help prevent future security attacks.

    Download

  • Real-time apps: Ctac gains competitive advantage, cuts costs

    Ctac, an ICT solution provider and SAP Value Added Reseller, wanted to enable its customers to gain the advantages of real-time analytics, without imposing high, up-front investments in new infrastructure. Access this case study to learn how they achieved this goal with a scalable, flexible cloud infrastructure for S/4HANA.

    Download