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Mobile app assessment: Measure and improve feedback

Forrester calls it the “mobile moment” – that instant between the time users load the mobile app and decide whether they love it or hate it.

To win over a demanding audience, developers must quantify user satisfaction.

Learn about tools that can help you review app issues contextually, so you can prioritize QA/development efforts according to business impact.

These are also closely related to: "Trial download: IBM Rational AppScan"

  • App usage analytics: Put 5 stars within your reach

    Today’s unforgiving users would sooner be seen with a flip phone than use a poor performing app – and they are happy to rate accordingly.

    Businesses plagued by complexities, siloed data, and speed of technology change are especially affected – only 20% feel good about their UX delivery.

    In this white paper, learn how gaining insight into digital channel usage with integrated tools can measure user behavior – so you can get closer to 5 stars.

  • Analyst's take: Foglight helps telecomms company find savings and boost efficiencies

    The company’s 200-member IT application support team monitors more than 1,100 application instances.  The support team diagnoses thousands of technical troubles affecting hardware, operating systems, and databases, which can result in extended business downtimes.  Its 1,800 customer support representatives depend heavily on the availability and performance of these applications to provide its customers with a consistently superior service experience.

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