How to measure employee experience quantitatively with AI
Traditional strategies for evaluating employee experience are lacking. You’ve tried workplace satisfaction surveys to hear more from your team, but not everyone puts in the same effort, some answers are unusable, and you’re typically left with an incomplete picture.
And while support ticket data contains a plethora of valuable information, legacy analytics solutions are only capable of reviewing structured data within those tickets, leaving the most important information untouched.
So, how can you access those insights at scale to gain a clear understanding of the employee experience?