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Despite research showing that approximately 90% of companies who invest in customer data platforms (CDPs) express satisfaction and agree upon the growing importance of these platforms in their business strategies, many organizations are still hesitant to implement them.
So, what exactly makes these solutions worth it? What are the benefits, costs, and potential risks associated with CDPs and how can you know if they’re right for your business’s needs?
Dig into this report to learn more about the state of CDPs for 2024 and discover how you can enhance your customer experience efforts to better future-proof your business.