How to provide friction-free customer experiences

The Total Economic Impact™ Of Zendesk

Cover

Zendesk commission Forrester Consulting to conduct a Total Economic Impact study and examine potential ROI organizations may realize by utilizing customer support tools to handle customer interactions.

This study looks at the benefits, costs, and risks associated with implementing a customer support platform, like Zendesk.

Discover how your organization can provide friction-free customer service experiences, with technology that taps into 5 functional areas, including:

  • Omnichannel communication
  • Knowledge management
  • Customer service analytics
  • And more
Vendor:
Zendesk
Posted:
17 Nov 2017
Published:
17 Nov 2017
Format:
PDF
Length:
18 Page(s)
Type:
White Paper
Language:
English
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