Transform field service: Mobility, IoT, VR, and beyond

A Field Service Transformation Handbook for Executives


Field service organizations are facing mounting pressures on all sides: customers are more selective, skilled technicians are in short supply, and digital disruption constantly looms overhead.

This VDC research report examines the current state of field service management and investment trends in digital technologies, for everything from mobile apps to IoT even augmented or virtual reality.

Find out how to futureproof field services for a digitally transformative era by exploring topics, like:

  • Field service software for work planning and scheduling
  • IoT, wearable devices, and advanced analytics
  • The application of AR/VR to services
  • The shift to customer engagement
  • And more 
ServiceMax by GE Digital
03 Nov 2017
03 Nov 2017
18 Page(s)
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