Chatbot 101: How's, What's & Why's

Why Your Best Agent is a Chatbot

Cover

Enterprises can use artificially intelligent chatbots as virtual agents or assistants to replicate the effectiveness of their best agents and reduce customer frustration and wait time.

It sounds great, but how do you get your plan up-and-running? Check out this chatbot 101 guide, which will teach you:

  • What a chatbot is capable of
  • How to build your own
  • How chatbots engage customers
  • The 4 stages of chatbot maturity
  • 6 key drivers for deploying enterprise chatbots
  • And much more 
Vendor:
Sophos
Posted:
26 Oct 2017
Published:
26 Oct 2017
Format:
PDF
Type:
White Paper
Language:
English
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